Digital technology can and should be empowering for people struggling with early-stage dementia and age-related cognitive decline. But most of it is so unusable for them, it just makes things worse. 2 articles this weekend that highlight the opportunity and the struggle 🧵1/n Article 1: an older reader writes to the observer in despair that the digital world increasingly excludes and marginalises them. As @mattedgar says, we can’t just increase skills. We must make the tech much much easier to use 2/n

https://twitter.com/mattedgar/status/1518143252674879490

Strategy is a coherent plan to achieve a goal that will lead to significant positive change #FutureSync20 Tactical vs strategic: a tactical solution focuses on a single pain point or stage in the user journey. A strategic solution targets multiple issues, across multiple journey stages. This is the key to focus and leverage - maximum impact for the resources you devote to it

No one wants to believe this. But healthcare and healthtech is off the charts scales of complexity. I’ve been at it 3+ years. I’ve “onboarded” multiple VERY BRIGHT people. It takes min 6mth to start to properly grok it with long & v. dangerous “unconscious incompetence” period

https://twitter.com/sclawr/status/1243664430296154114

I’m sorry because I know you all really want to help. And I know you have mad skills. And talent. And are super bright. When this crisis is over please come join digital health work cos we need you. But, you know, not right now

1/7 Reviewing my father’s care and support plan. I defy anyone to read it and conclude the work his carers do is “unskilled”.

How is it unskilled when it requires: 2/7 Formal training in:
- home oxygen
- basic life support and choking
- manual handing (rehab background useful)
- medication management

These are things his carers are expected to have attended a proper training course on.