Lots of talk at #ICRE2018 about incivility in the learning environment.
@HopkinsMedicine implemented a multifaceted intervention to address the problem of the "Untouchables" —individuals who engaged with impunity in transgressive or disruptive behaviour
journals.lww.com/academicmedici…
@HopkinsMedicine implemented a multifaceted intervention to address the problem of the "Untouchables" —individuals who engaged with impunity in transgressive or disruptive behaviour
journals.lww.com/academicmedici…
Intervention incudes:
1) Publicly discuss Untouchables problem across @HopkinsMedicine system
2) Coordinate & formalize mechanisms to identify, assess, remedy disruptive
behavior
3) Training in leadership behaviors to encourage voice
4) Build capacity for difficult conversations
1) Publicly discuss Untouchables problem across @HopkinsMedicine system
2) Coordinate & formalize mechanisms to identify, assess, remedy disruptive
behavior
3) Training in leadership behaviors to encourage voice
4) Build capacity for difficult conversations
Key piece = Safe at Hopkins -- graded remediation process
- communication that emphasizes impact of behavior on culture of safety
- referral for coaching / skill-building
But if behavior does not improve, findings can be cited as support for removal from position of power
- communication that emphasizes impact of behavior on culture of safety
- referral for coaching / skill-building
But if behavior does not improve, findings can be cited as support for removal from position of power
• • •
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