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Dr Joshua Pritchard Profile picture
@jb_pritchard
Jul 19, 2019 • 6 tweets • 6 min read • Read on X
So in #procurement and #outsourcing news, @DefenceHQ revealed yesterday that it has settled with @SercoGroup for £10 million over the Fire and Rescue Services contract which MoD awarded to @CapitaPlc last July. /1

morningstar.co.uk/uk/news/AN_156…
This marks 2nd time this month that a central govt dept has been forced to pay compensation for bad procurement (the last being the @transportgovuk paying @LeShuttle £33m as a result of the No Deal Ferry Fiasco) /2

bbc.co.uk/news/business-…
@reformthinktank has worked extensively on the question of improving government outsourcing (👇), including improving the processes and methods for doing so, and yet we see the same mistakes being made time and again. /3

bit.ly/2LKaTWq
But this continuing problem of taxpayer money being used to payoff bad procurement needs to stop - and the only way that can be done is by improving the accountability structures in place, something a new report by @Freer_UK and @Lee4NED recommends /4

freeruk.com/wp-content/upl…
This report by @Lee4NED suggests (amongst other things) creating a parliamentary watchdog to monitor projects - we @reformthinktank previously suggested an independent regulator similar to the @TheFCA but we really need government to shift from talking to action /5
Now's the time for @cabinetofficeuk and @gov_procurement to step up - lets see what the Outsourcing Playbook V2.0 will contain 🤔

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More from @jb_pritchard

Dr Joshua Pritchard Profile picture
Sep 25, 2020
@cabinetofficeuk has (finally) launched its new #socialvalue model and the new mandatory elements will go live on 1 Jan 2021.

But what does this all mean for businesses and public?

What do you need to do to prepare?

@CBItweets is here to help /1

gov.uk/government/new…
First, read our report 'Valued Partnerships' which explains:

- what social value is
- how your sector and type of business can demonstrate it
- the approaches and models available
- some details of government's approach previously and going forward

cbi.org.uk/articles/value…
Second, go check out some of the leading SV organisations in the UK and find out what they can offer to you.

For example:
@socialvalueuk
@socialvalueport
@SocialValueEx
@sroicalc

These are groups with the knowledge and expertise to help you start your #socialvalue journey
Read 5 tweets
Dr Joshua Pritchard Profile picture
Jan 10, 2020
"In a damning investigation... the NAO said the MoD and its prime contractors lacked commercial expertise."

Bad commissioning costs the taxpayer billions 🤦‍♂️

Luckily, @reformthinktank has written two reports suggesting how to improve it! See below ⬇️
@DefenceHQ and @cabinetofficeuk are working hard to improve the commercial and procurement skills in govt 👍

But in our 1st report we identify a few areas where there is still more to be done.

These include:
- skills
- make or buy
- contract management

bit.ly/2HT5Oci
"Poor oversight also meant problems took years to discover."

2nd report by @reformthinktank examines the cost of poor oversight for procurement.

To spark debate, we called for an independent regulator, the Office for Public Procurement

Read it here 👇

reformspending.uk/2019/10/the-pr…
Read 4 tweets
Dr Joshua Pritchard Profile picture
Aug 2, 2019
It's that time of the year when all of the big outsourcers announce their 1/2 year financial returns so lets see how they're doing....

(Also if this is of any use to people, I might make it a regular thing because I'm not enough of a procurement nerd already 🤓)

#outsourcing
First up is @Ameyplc who announced yesterday record losses, not least due to their contracting kerfuffle with Birmingham council. However, revenue is actually up and with a new purchaser on the horizon, things aren't looking too bad.

themj.co.uk/Amey-records-4…
Next up is @SercoGroup who have had an incredible 6 months - 29% profit increase, 6% revenue increase, debt reduction, and global expansion.

Look no further than @rsoames for an example of how to run an outsourcing company 👍

cityam.com/serco-continue…
Read 7 tweets
Dr Joshua Pritchard Profile picture
Jul 22, 2019
So whilst I was busy at my PhD graduation this weekend, @UKLabour (rudely 🙄) announced an "in-sourcing" policy, essentially amounting to an ideological ban on outsourcing for local authorities.

Here's why I'm unimpressed - a "Jim Halpert" gif thread

labour.org.uk/wp-content/upl…
1st - I'm happy to support many of the proposals including a better "make or buy" decisions, greater transparency, and ensuring value-for-money. ID'ing services absolutely which aren't suited to outsourcing is crucial, as is training so contracting is done well! 👍@UKLabour
2nd - However, Labour should be ashamed at the report's sweeping generalisations.

Labour say "outsourcing is a broken business model" yet ignore the majority of outsourcing which works well, pointing only to failures. I could do the same with inhouse contracts
Read 8 tweets
Dr Joshua Pritchard Profile picture
Jul 1, 2019
In other #procurement news, @BorisJohnson revealed that he views the £250bn of government procurement as a cash cow to fund his other policy promises through "savings" 💰

Here's why we @reformthinktank think this is awful procurement policy....

news.sky.com/story/the-full…
First, procurement is already strained by factors including poor supplier-purchaser relationships and bad contracting 📜

(see @Ameyplc's issue with Birmingham city council )
Second, with the renationalisation of some services going ahead, procurement spend will be higher as both transition costs and direct spend will increase (something I've written about before with @G4S and #probation)

reform.uk/the-reformer/w…
Read 6 tweets
Dr Joshua Pritchard Profile picture
Jun 27, 2019
Second article published today 🙌 This time in the excellent @SectorFocus exploring the future of voice-assistants and digital government. @GDSTeam @amazon @GoogleUK @reformthinktank

Give it a read here: flickread.com/edition/html/i… Image
Q - Why ensure that digital government services work with voice assistants? 🤔

A - To i) reduce the stain and ii) increase the accessibility of existing services

For example, @DVLAgovuk contact centre handles 28m calls per year so any reduction = cost savings and efficiency 💰
Plus voice assistants can open up digital services to people who may find keyboards, screens etc restrictive or even physically painful, such as those with limited motor abilities or visual impairments.

Solving #digitalexclusion means embracing tech

gov.uk/government/new…
Read 4 tweets

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