People who make things imagine their users having perfectly good days where everything is going right. Few design imagining bad moods and bad days.
Interesting to think of how low the bar is for usability studies in this regard. #design
Interesting to think of how low the bar is for usability studies in this regard. #design
https://twitter.com/Kel_Moran/status/1252702323937140737
This reminds me of this fun luggage ad from the 1970s that shows one way to test a design.
It's only confident designers that are willing to study how their design fairs under the worst conditions rather than only the best.
It's only confident designers that are willing to study how their design fairs under the worst conditions rather than only the best.
Think about the usability lab. They're great and I wish more organizations did usability studies.
But they are *pristine* - it's quiet, no coworkers, no distractions, the chairs are comfortable, the computers are new... it's not the real world.
#ux #design #uxr
But they are *pristine* - it's quiet, no coworkers, no distractions, the chairs are comfortable, the computers are new... it's not the real world.
#ux #design #uxr
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