During a period when family life is disrupted & beloveds are separated at death, prioritising bereavement care is essential - it starts before death.
1/
This is why people bereaved by disasters need enquiries & information. They need to construct the narrative of their dying loved one's final days, hours, minutes.
2/
Those 9/11 messages from the Twin Towers & UA flight 93 gave us insights into the experience of those people as they faced death.
Their calls mention fear & sorrow, yet also love & thanks.
3/
4/
5/
6/
We must take bereavement care very seriously.
And we must remember that it starts with the story of their living the last part of life.
7/