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1. REPEAT. Train yourself to say back to the person what they just told you. It lets them know they've been heard/helps check whether you heard it right.
nasw.org/events/support…
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2. REFLECT. Actually process and hear what your employees/team member said to you.
3. REFRAIN. Hold back from lecturing. Ask more Q's to elicit their thoughts.
nasw.org/events/support…
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Q uestion
U nderstand
E xplore
S uggest
T rust
Get to know Jill:
nasw.org/events/support…
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Our guest @JillGeisler of @LoyolaChicago right now on our #SciWriLive Q&A: nasw.org/events/support…
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We'll see you all online again soon!
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