Mahavir Chopra / Beshak.org Profile picture
Jun 13, 2020 6 tweets 2 min read Read on X
1/ I am pretty sure these eye-popping charges from Max Hospitals for Covid management appeared on your timeline too.

Let's understand:
a) how Health Insurance is likely to treat these charges?
b) how you can plan and prepare for the future?

*thread*

#covid #maxhospital
2/ Health Insurance cos won't pay based on fixed package charges, unless they are part of a pre-agreed contract.

Insurers will demand a detailed breakup of the package charges and then evaluate the claim against the insurance policy.
3/ Here's how Insurers will look at the breakup from Max

#1 Room Rent, #2 RMO Visits, #3 Nursing, are considered part of Room Chg. If these are billed separately, only Room Rent will be paid.
Consumables under # 7a & # 7b are not covered

Rest of the items are payable separately Image
4/
- Any ad hoc miscellaneous charge in the breakup are not payable.
- Any charge that is not reasonable (disproportionately high) will be paid only at reasonable rates.

Unfortunately, you pay what is not payable.
5/ Of course, if you have a health insurance policy with a room rent limit, you are up for proportionate deductions.

Which means that if your ICU room limit is 10K per day & you are charged say 20K per day - your entire bill may have a proportionate deduction of around 40-50%
6/ How can you prepare for long term, instead of panic?
a) Have a policy that covers each family member for 10-15L. Ideally 20L.
b) Ensure your policy has no room rent cap.
c) Get a fixed cash benefit policy for the deductions. Read about it here:

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More from @themahavir

Apr 24
News going around: "Now people above 65 can buy health insurance."

This is MISLEADING & NOT true.

🧵 Image
EARLIER: Health Insurance regulations had a minimum maximum-entry-age limit of 65 years.

Which meant insurers were required to design all health insurance plans to be open for people at least up to 65 years of age. Image
This age limit has now been removed, with effect from 1st April 2024.
Read 11 tweets
Apr 11
🚨 Good news: Important updates in Health Insurance.

IRDAI made some changes in health insurance, through their recently released regulations.

These come in force from 1st April 2024.

Thread 🧵👇🏻 Image
Change in definition of Pre-existing disease.

Earlier pre-existing disease was any disease, condition that was diagnosed, treated or medical advice seeked in the last 48 months.

It has been changed to 36 months. Image
This means diseases that were diagnosed and completely cured 36 months before commencement of the policy, would not have a waiting period.
Read 15 tweets
Jan 27
💡Interesting benefit launched across all health insurance plans

💎 CASHLESS EVERYWHERE

Get cashless in ALL HOSPITALS in the country.

I cover:
🤔 What is cashless everywhere
🤷🏻 How to avail this
🙄 How does it work
🤨 What should you expect
🧐 What is the catch

Here we go 👇🏻
On January 24 this year, the General Insurance Council (GIC) announced Cashless everywhere.

Who is GIC?
GIC is the apex association of all health and general insurance companies.

So basically, all insurers came together to bring cashless to all the 40K+ hospitals in India.
Earlier we had to check the hospital network before buying a policy. Whether it did cover our preferred hospitals.

This will soon be a thing of the past (if things go right - more below)

You will essentially get cashless in every legit hospital in India.
Read 14 tweets
Dec 14, 2023
🚫 Insurer: "Claim rejected. Hospitalization not necessary"
🧑🏻‍⚕️ Doctor: Hospitalization is necessary

Customer: Confused, annoyed 😡🤬

This has become very very common.

Let's understand:
- Why does this happen?
- How can insurers dispute doctor's advice?
- What should you do?
First, why does this conflict happen:

To make sense of this, we need to understand the incentives of both the parties involved.
Insurers save money when they decline a claim (The type of rejections I am seeing, it looks like there is an incentive to reject)

On the other hand, have heard doctors can have targets to increase billing + they get a referral fee for surgeries.

**Interests are conflicting**
Read 26 tweets
Dec 6, 2023
Agent vs Online - whom do you buy health insurance from?

A debate more complex than Android vs iPhone

I found a reasonable answer to this question through countless interactions with customers over 15+ years of working in insurance distribution.
Here's what I realized.

Online platforms are great for transactional products.
Products where the cognitive load to make decisions is low - where stakes are low, where decisions are reversible.

Simple UX and an efficient call centre do the trick.
But this same thing is not true for complex insurance products like health insurance.

These products have serious nuances that cannot be understood easily.

Personalization, right declarations when buying the policy
Paperwork, follow-up, and dispute management when making claims
Read 19 tweets
May 13, 2023
4 myths regarding parents' health insurance through an employer you must know.

On the face of it, employer parent's health insurance looks like a no-brainer

✅ No medical tests
✅ No waiting periods
✅ Cover all diseases
✅ Faster claims

To problem kya hain? Read on 😅
𝗠𝘆𝘁𝗵 𝟭: I will remain employed for a good time. So I will always have parents cover

Not really

Note, parents' coverage with those lovely benefits causes major losses to insurers The policy is hence prone to:
a) price hikes
b) reductions in benefits
I have witnessed companies that start with fancy benefits for parents, free.

Then renewal comes

When they realize there is a huge premium hike, the CFO walks in, and rest is history

Just check the pricing history of parents insurance in your company for last 5 years.
Read 12 tweets

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