Thread by @toperants

How to Use Phone Calls to Increase Sales in Any Business

In 2019, I used telephone calls to close most of the orders I received from paid ads.

This is because getting orders doesn’t mean the sale is a done deal.

Many will give wrong information
Many will refuse the package
Many are just “testing” to see if you’re legit 🙄

To avoid wasting money on logistics because of an unfulfilled order, you MUST confirm every order.

In my experience, telephone marketing gives one of the fastest...

responses to these issues but you must be prepared to receive a lot of rejections.

Now when you’re calling anyone who has made an order, you are trying to create a bond. A great way to do it is by asking a couple of questions or stating some observations.

You should relate as a human being.
Because rejection rate is high and can be demoralizing, make sure you do not attempt to make these calls without a call script.

Using call scripts is where the success of telephone marketing lies.

You must:

-Be sure it has tons of humanity built into it;
-Use words you’re comfortable with;
-Give the reason for the call;
-Remind them about the offer they requested for;
-Address objections they may have

Here’s a snippet of a call script I created to help a business close more sales