1/ Top 5 unexpected jobs of a PM manager:
✋ Stopping stupid sh*t from happening
🪓 Unblocking, unblocking, unblocking
👐 Preserving (and improving) the PM team quality bar
🧐 Preserving (and improving) the product quality bar
🤝 Building a strong and united leadership group
2/ Top 5 ways to get promoted to PM manager:
👏 Demonstrate that you can lead people
📈 Demonstrate that you can deliver
🧘♀️ Demonstrate that you can handle complexity
👌 Demonstrate that you develop a winning vision and strategy
☝️ Ask for it
3/ Top 5 tips for being successful as a PM manager:
🏗 It’s all about increasing the leverage of your team
🤫 It’s more about teaching than doing
😁 There are many ways to do the job
🤝 It’s essential to bring everyone along
🥳 You don’t have to get into management
As someone working on growth at Airbnb, I've always been fascinated by Booking.com –– a tiny startup in the Netherlands that became one of the greatest acquisitions of all time through world-class growth.
Read on for rare insights into their early growth strategy 👇
1/ Their performance marketing team drove their supply strategy
"When paid marketing is just a function, optimizing campaigns in a cubicle, it doesn’t inform the rest of the business and the funnel doesn’t work. There just isn’t much you can do to optimize paid ad campaigns."
2/ The performance marketing team was only two people, even past $100m/year spend
"It was actually only two guys: one banker and one coder. Peter (the banker) was extremely competitive. He would scream and shout when he was losing his #1 position."
Looking back at the most successful consumer startups of the last 10 years — most companies achieved initial scale by excelling at just one of three growth "lanes":
1/ There are other tactics to boost growth (e.g PR, conversion, brand marketing), and other growth lanes (sales and partnerships), but these three lanes have been the only reliable paths for long-term and sustainable consumer business growth.
2/ Why are there so few ways to grow? Because there very few ways for people to find out about new products. You hear about it from a friend (i.e. virality), you come across it while doing something else (i.e. content, perf marketing), or you get contacted directly (i.e. sales).
🔥 Sudden and significant pull from the market
🎢 Gradual but compounding pull from the market
🥳 Hitting a meaningful milestone that proves the idea is working
2/ What market "pull" looks like:
✔️ An inflection in organic growth
✔️ Customers ask to pay before you do
✔️ Users flip from being excited about what you have to mad about what you don’t
✔️ People using the product even if it’s broken
✔️ Complaints when you're down
✔️ Low churn
1/ The evolution of the Product Manager function at most startups
2a/ The 3 jobs of a Product Manager:
1. Shape the product: Harness insights from customers, stakeholders, and data to prioritize and build a product that will have optimal impact on the business
2. Ship the product: Ship high-quality product on time and free of surprises
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