Thread by @thejournalista

So, my Instacart shopper kept marking stuff as "not in stock." Turns out, everything was there, he just didn't know where to look in the store.

Has this happened to anyone else?

I wasn't a bitch about it, and I always tip 30 percent in advance, but come on?

When he eventually found the stuff (he's at my neighborhood store so I told him where to look), I thanked him profusely just cause I don't want to be the irritating customer but also?

I don't want to have the laziest Instacart shopper ever. Like what is the threshold/requirement for them to find items in the store?

For instance, I asked for goat cheese crumbles for salads. He chatted with me and told me there was no crumbled fresh cheese in the whole store, only solid or shredded. Shouldn't that have made him think to look elsewhere?

This probably happens more often than not, and people just accept it thinking the item was out when really someone just didn't want to put in the extra effort to find it.

So now I'm sitting here watching him shop in real time so I can catch any of these other "not in stock" things, but I think now that he knows I'm paying attention, he's being more vigilant.

Poor baby. Now he's sending me pictures of everything. And that's cool. Better that than me give you a low ass rating.

Y'all. he marked my pinto beans as out of stock (lol) and then changed it a few minutes later. I guess he found them.

Someone said if I give him a low rating that will make it so he never shops for me again. I feel really bad doing that, but is that my only option?

Cause girl, no.

I'm going to write about this tomorrow cause this is fucking hilarious but also annoying and sad.

Y'all. I am unpacking this order and getting angrier by the minute. I'm sure I was overcharged by at least $50 or more because he marked items as if he got them but he either got something else or didn't get the weight i asked for etc, but didn't adjust. @Instacart I'm pissed

For instance, I asked for 3 pounds of brown rice out of the bulk items. He marked that he got a pound of bulk rice, but he didn't. He brought me packaged rice.

I asked for English cucumbers. He got me regular ones but marked that he got the English ones. I asked for the 5lb container of strawberries. He brought me a one pound container but marked that he got the 5lb @Instacart

So i know I have overpaid, @instacart, and as far as I'm concerned y'all can come pick all of this right back up and I'll just shop for myself. Good grief.

I'm pissed. I planned all these meals out. He didn't even get the chicken I asked for. It totally looks like he just started picking up whatever looked closest to what I asked for without consulting me even though I watched the order and kept in contact with him @Instacart

@Instacart asked me to DM them and I did. It better not take all night either. Run me my money. It's not a game.

I want the tip refunded too.

Oh my god. I am really fuming. now I will have to make a trip to the store myself, WHICH I WAS TRYING TO FUCKING AVOID, just to get the stuff he messed up. are you listening, @instacart? I'm hot as fish grease right now.

And now dinner is ruined. I'm ordering Wingstop, cause I'm fucking over it.

@Instacart gave me a refund. I canceled my membership with them. Never again.