X : Tips on introducing pioneer - settler - town planner (PST)?

Me :
Step 1. A five year ban on any re-organisation.
Step 2. Spend five years fixing your doctrine (see attached).
Step 3. Now you can talk about PST.
X : Do you think people will listen?
Me : Probably not. Execs often want magic easy fixes and people think re-organisation gives them that, it's a quick hit. Just say "no" to re-organisation.
X : How do you know that doctrine is right?
Me : I don't. It's all derived from mapping, even the phases are built on it. But it's called Wardley's doctrine because it is my doctrine. If it doesn't work, blame me, it's my name on it. Maybe someone will find a better list.
Doctrine is based upon mapping and hence it inherits the same characteristics of being imperfect, wrong but somewhat useful. In the same way, hopefully people will produce better maps, a better way of mapping and better doctrine. It's why I make all this stuff creative commons.
X : Whilst I agree with the principal of no reorgs often the org’s shape is a barrier.
Me : Fair point, I just want people to stop reaching for the "re-org" lever.
X : Read from the bottom to top, correct?
Me : One is built on the other, the later phases are built on the earlier phases. Design for constant evolution (PST) is right at the end.
X : Isn't PST about attitude and aptitude?
Me : Yes. In an earlier phase you simply need to think about attitude and aptidue. A later phase you get onto doing it. There is method in my madness.
X : What about culture?
Me : Doctrine is one component in that conversation, along with values, belonging, rituals, behaviours etc etc. I'm not having that conversation now.
X : Shouldn't phase I be at the bottom of that doctrine table?
Me : Would it help?
X : Probably. Reinforcing the building on top message.
Me : Ok, if it makes things clearer I'll fix the table.
X : Why do you think execs reach for the re-org lever?
Me : They're encouraged to?
X : Who by?
Me : I'm guessing it's often payday for management consultants and business schools?
X : This stuff is so useful, why did you give it away?
Me : Firstly, if I hadn't then no-one would be using it. Secondly, my future business plan depends upon it.
X : How?
Me : Well ...
... once more companies understand their landscape, they're not doing one size fits all, they're learning about patterns of change, using reasonable doctrine (principles) then I've created an entire market to sell strategic weapons into. I plan to be an arms dealer of gameplay.
X : Isn't that what management consultants do?
Me : ROFTL ... you've made my day.
X : With doctrine, how do you know when to move on to another phase?
Me : When you and your people think you are ready. I could sell you a metric but that would be snakeoil.
X : Would it make me feel comfortable and happy with my decisions in life? :)
Me : Only if it's genuine Falmer blood elixir. Read books in an instant, read your enemy's mind. My mate Brynolf sells it. How many cases do you want?
X : Five year ban on re-org?
Me : It'll never last. But at least start with the intention of not just lurching for the "re-org" lever and take a bit of time to look at your doctrine.

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More from @swardley

30 Nov
I have multiple UPS covering critical systems (server + network) plus my Tesla battery connected to solar ... switching off main power, everything keeps running (even over the 100ms switch of the distribution board) ... happy bunny. Three power cuts in last year (I live in UK).
X : Server?
Me : My desktop. Beefed up system, liquid cooled, decent graphic card, multiple networks (I triplicate traffic over three lines to a server in London to cope with poor networks) ... it gives me a solid base to connect to all my cloudy services (where work is done).
The weakness in the cloudy world is not cloud services - we can architect highly resilient systems (because of low MttR) across multiple zones - instead the problem has always been my connection to it (i.e. the home) both in networks and the odd power cut here and then.
Read 6 tweets
29 Nov
This is spot on. The loss of public trust through Dom's actions and the failure for Gov to act cannot be ignored. Also, blaming the people? That's a new low but one that was expected ...
... the role of Gov should be to "equip and enable us: to share as much information as possible and as much power as possible, so that we can work together where we live to find a new and sustainable normal" ... instead, for the last six months we've been following a path of ...
... "preparing the ground to blame you, the British people, for their [Gov] failure” - jonjalex.medium.com/johnsons-messa…

So, an MP, blaming the people is just part of this. Expect more.
Read 6 tweets
29 Nov
X : Thoughts on monitoring staff?
Me : Ok, monitoring of staff in order to improve performance is not unreasonable as long as ... you clearly tell people that you're doing this. They will discover otherwise and when that happens you have a breach of trust.
X : Ok, but ...
X : ... what if you suspect someone is behaving badly or you have a requirement to monitor.
Me : If you don't trust your staff to begin with then you have a huge problem. Again monitoring is fine, as long as you tell people.
Me : Try to avoid the desire to act like spooks, you're a commercial company, not secret service agents. Also remember that you're likely to face enhanced mobility which is a risk in itself.
X : Enhanced mobility?
Read 7 tweets
28 Nov
X : How much do you make from mapping?
Me : Do you mean beyond my normal research job in which I use mapping (and get paid a salary) i.e. royalties from books, investments, speaking engagements, events, consultancy advice etc?
X : Yes, roughly.
Me : £0, precisely ...
... I don't do this for money, I do it because I love the field, I meet really interesting people and it helps me in my research.
X : Just love of maps?
Me : There are other factors such as my long term play in which I intend to be arms dealer of strategic gameplays and that requires me to create a market, There is also my personal belief to give more than I take from the system wherever possible ...
Read 4 tweets
28 Nov
X : Do you think brexit could be successful?
Me : Many paths can be taken. I don't know what the plan is.
X : Example?
Me : Subdivide the UK into four regions with each region having a specific FTA - i.e. EU / RCEP / US / Commonwealth and cross border trade internally?
X : Would that work?
Me : It's an example of a path, an option. There are many options. Some will work, otherwise will not for various practical, political and legal reasons. I do not know what the path we've chosen is.
X : Be a global trading nation?
Me : That's just a statement of intent. A bit like leaving was just an action. Behind this there will be options, plans and many calculations. Endless rounds of scenario planning over the last four years ... I would expect this to be the case.
Read 6 tweets
28 Nov
X : Why do you think Gov is better at efficiency than the private sector?
Me : Let us qualify that with "on average". The reason why I take this view is observation. I would argue the cause is challenge i.e. in Gov you have systems like NAO, MPA and Spend Control etc.
I cannot emphasise enough the importance of pre-mortem challenge and post-mortem learning ideally using the same mechanism of communication.
The post mortem learning (if using the same mechanism of communication) helps improve the pre-mortem challenge, the pre-mortem challenge (whether the advice is followed or not) helps provide the base from which we learn.
Read 7 tweets

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