1/ Back in 2014, eBay was the 2nd largest ecom player in the US, with over 10% share.

But that has slowly eroded over the years...

Read more below on my takeaways 👇

And read throughs to the rise of Shopify, DoorDash, and Shopee vs incumbent marketplaces.
2/ eBay GMV has barely grown from 2014-19, hovering between $30-35B.

Meanwhile US ecom doubled from $300B to $600B+
3/ In fact, Shopify overtook eBay in market share last year.

2019 US Share
-> 5.9% Shopify
-> 5.7% eBay (before re-statement)
4/ Shopify didn't win by directly taking away eBay GMV.

Instead, US ecom penetration was still low at 6-7% back in 2014.

Shopify created a better experience for sellers & buyers via new D2C brands.

In doing so, captured disproportionate share of new habits and behavior formed.
5/ When I look at eBay, I'm reminded of how many other markets played out.

Where low penetration eroded the first-mover advantage investors often ascribe to "network effect" businesses.

For perspective:
DoorDash was founded in 2013.
Shopee was started in 2015.
6/ Online penetration in these categories was extremely low even as of 2015.

This provided plenty runway for new, scrappier entrants to build massive businesses, and overtake incumbents.

2020 Market Share
DoorDash 50%
Shopee 40%
7/ Key lesson is the importance of backing exceptional founders like Tony Xu, Tobi Lutke and Forrest Li

Particularly in early markets still forming.

They understood innovating & growing the pie mattered much more

In a way that incumbents and many investors at the time did not.
8/ Even at their scale, they are all just getting started.

All have single digit share of their total addressable market.

With visionary founder-CEOs leading the charge 🚀

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More from @jamesjho_

3 Oct
Many investors believe they need some type of highly differentiated insight to generate great returns in the market.

This can be a source of returns, but in my view doesn’t have to be. More below 👇
1/ There are two types of key bets that growth investors make –

A) New product adoption or inflection
B) Growth durability
2/ Correctly calling new product adoption or inflection is hard. There are exceptional investors that do this well. But this often requires decades of experience and pattern matching.

Fortunately, growth durability is a (relatively) easier bet one can make. Some examples:
Read 12 tweets
29 Sep
@CashApp has been one of the most remarkable companies in fintech and often underfollowed. Currently worth $30B+ in value, with $1.5B+ run-rate revenue. Read more below 👇
1/ Cash App launched in 2013. The service was free with virtually no monetization.

Most investors (including myself) didn’t understand what Jack Dorsey was building then.
2/ Jack saw an opportunity to democratize financial services for the underbanked. Cash App used free P2P as the flywheel to bring on consumers. They were savvy with marketing through social media, influencers, and music artists to gain virality in the early days.
Read 10 tweets
24 Sep
@stripe is building the @amazon of payments. Let’s take a step back and look at the big picture 🧐
1/ Both addressing all of commerce spend, one of the largest TAMs in the world. Levered to secular ecom growth horizontally and neither take on single vertical risk.
2/ Started by focusing on SMB merchants in a targeted way and doing this 5-10x better vs incumbents.
Read 9 tweets
24 Sep
My thoughts on the rise of fintech giants and payment infrastructure, a thread 👇
1/ Many investors look at the $1Tn+ of value created by fintech giants – @Visa ($400B), @Mastercard ($300B), @PayPal ($200B), @Square ($65B), @stripe ($60B) and @Adyen ($55B) – and think they’ve missed the boat. In fact, the best decade is yet ahead.
2/ There are few other industries tackling at $30Tn+ global TAM with the scale, ecosystem, and network effects these businesses have. Card payments remain <50% penetrated globally, and ecom is only ~15% of spend (even post-covid).
Read 6 tweets

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