Back when I was a Stripe user, my #1 ask for 3 years running was Capital. (Loans based on anticipated future revenue, which my SaaS company had in abundance while my bank account was feeling rather lonely.)

We have now made that capability available for our customers' customers.
Historically, banks were the primary point of interaction with the financial system for small businesses, and that interaction was largely mediated by humans.

Increasingly, the interaction is via an online platform, which provides a lot of the front and back office of the SMB.
If, for example, you run a platform which helps connect contractors and home owners, you likely have better data on their businesses' pipelines, revenue history, customer satisfaction, etc than any bank could hope to have.

But you can't easily just offer lending.
We figured out what needed to be done to allow you to do that. Find capital providers, build the legal infrastructure, actually move money to your users and take their repayments, deal with collections in compliant fashion, etc.
You (the platform) get to help users with a core need. The SMBs using the platform get access to non-dilutive capital without a personal guarantee with a minimum of overhead.

(And we can over time use our scale and advantages to continue lowering the cost of it.)

Win/win/win.
And if you like embedded finance, well, keep an eye on the usual spaces in the near future ;)

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More from @patio11

3 Dec
One of the big promises of software is composability. You can build rich, powerful experiences out of basic building blocks.

APIs add new things to the toolbox. For example: Treasury, which lets an app/platform store, move, and track a business’ money.

stripe.com/treasury
I've been a small business owner and can talk at length about SMB banking, and will later, but let's put on the software developer hat right now.

Lots of software talks about money, keeps records about money, does calculations about money, but can't *touch* money.
This is extremely frustrating when you're building SaaS apps for businesses, because you have total control over your UX right until your app needs to touch money... at which point all data about it lives in a silo you can't access.

So you generally push work to the operator.
Read 53 tweets
1 Dec
There's an interesting microeconomics / finance / incentives angle here, where if this is your anticipation, you might decide to book the travel now and expect that providers will be lenient with cancellation/refunds if conditions worsen markedly over the next 6+ months.
Note that purchasing that option value is very much not a zero risk trade. For one reason, unlike financial options traded through a clearinghouse, you may be directly exposed to credit risk of the counterparty, which may not survive all possible futures.
Bonus lesson from credit card processing: the chargeback mechanism writes an option for the purchaser. The cost of it is bundled into the economics of credit cards, which are complex and involve multiple parties.

That option may have been mispriced in 2020 vis travel plans.
Read 4 tweets
30 Nov
This is an interesting article, by the Lying For Money author (my favorite non-fiction book of last few years), which without saying the word fintech explains quite a bit of the fintech market opportunity in the 2010s.
One reason banks were not innovating as quickly as one would expect on customer-facing experiences is they were spending billions and lots of management attention on internal core systems to be allowed to continue operating their businesses at all.
(“Core” has a specific and idiosyncratic meaning in banking; I didn’t mean that one specifically.)
Read 4 tweets
30 Nov
Today's new phrase in Japanese, regarding a company's explanation about policies: 支離滅裂, which appeared in a text from my wife and which I couldn't read. This does not generally suggest the word will be positive.

Having checked the dictionary, apparently it means this:
As long as I'm on fun linguistic notes, let me note that the only word I've seen the third character in frequently is 撲滅 (bokumetsu, exterminate), which was part of the tagline for the Stamp Out Piracy campaign at movie theatres before the feature rolled.
And in checking that I realized that for several years I've been mispronouncing that word as "bakametsu" (爆滅, to slaughter with explosives), which explains a number of previously mysterious negative interactions during discussions of IP law and piracy with coworkers.
Read 5 tweets
29 Nov
I overwhelmingly agree with this.

Translation is a creative act, and it is a hard one, involving a balance of art, respect for the logic and of the original, respect for the meaning in the target language, and a lot of questions for which there are no universal answers.
One example, relevant to the topic discussed in the thread: To what extent should a Japanese document translated for an American audience convey that it was definitely written originally in Japanese.
There are some texts where you could produce two faithful translations of the original, one which utterly sandblasts the performance of culture from it and which will be understood, and one which maintains the performance and will be impenetrable to the target audience.
Read 5 tweets
28 Nov
After a year which has often been trying for institutions, glad to see that we’re still hypercapable in places like logistics, air travel regulation, etc.

wsj.com/amp/articles/u…
When I heard reports that the vaccine required low temperatures in transit I thought “Hmm people seem worked up about this but that sounds like the sort of things Ops just lives for. Only question is whether it is solved already or will take O(days) of prework.”
(I heard this from less informed commenter here too, “Do you think we can distribute it across the country in under a month?”, and contingent on supplies being sufficient I think Japanese logistics firms could probably deliver to 99% of clinics in country synchronized to an hour)
Read 8 tweets

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