"Transforming the Russian consumer economy by offering the widest selection, best value & maximum online shopping convenience while empowering sellers to achieve greater commercial success."
The value proposition:
a. For active buyers
--Widest multi-category selection
--"Exceptional value & convenience"
b. For active sellers
--Access to larger audience
--Ozon fulfillment
--"Advanced analytics tools"
--Lending options 👀
--ad & data services
Revenue breakdown:
a) 3rd party
--45% of gross merchandise value (GMV)
--15% of revs
b) Direct Sales (1st party, higher margins)
--51% of GMV
--79% of revs
$OZON sells 3rd & 1st party items. Allows it to stock the most SKUs in Russia (9M) in categories including fresh food. 👀
Network effect:
Widest product assortment, competitive prices, seamless shopping & a solid service record attracts more buyers.
More buyers draw in more sellers to juice GMV.
Wider product offerings via new sellers draws in more buyers.
& so on
... it seems to be working 👇
Building a Russian Giant (1/2)
a) Over last 3 Qs
--Active sellers up 182% to 18.1K
--Active buyers up 115% to 11.4M
b) 51M shopping app downloads (35% of Russian population)
c) 41M MAUs
d) Orders per buyer up 31% YOY to 5
Building a Russian Giant (2/2)
a) ‼️ 32% top-of-mind brand awareness for $OZON vs. 18% for 2nd place ‼️
--Per INFOLine & BrandScience
b) 1st 9 months of September: Russian e-commerce GMV grew 41% over the same period $OZON GMV grew 142%
c) Rapidly growing share of total GMV
Importantly:
$OZON's net promoter score (NPS) spiked from 58 at the beginning of 2019, to 79 today.
Customer service ratings are meaningfully improving along with pandemic-related spikes in demand.
Impressive. 👍
Financials:
1st 9 months of 2020
a) Revs up 70% to ~$876M -- ~7.3x 2020 p/s
b) Operating margin of -17.7% vs. -31.7% YOY
c) $ from operations improves to -$53M from -$152M YOY
d) GPM of 16.3% vs. 14.5% YOY
e) Adj. EBITDA margin of -6.7% vs. -21.1% YOY
Logistics -- offers:
a. "Fulfilled-by-Ozon" FBO -- Ozon leverages nationwide infrastructure
b. "Fulfilled-by-seller" FBS -- seller controls process
$OZON Infrastructure covers 40% of Russia w/next day delivery:
--9 fulfillment centers
--43 sorting hubs
--4600 pick-up points
$OZON believes its mobile first approach:
a) Boosts buyer retention
b) improves efficiency & conversion of marketing programs
c) accelerates the growth of the business
Orders made through its Shopping App have accounted for 70% of total orders vs. 51% YOY
Pursuing new revenue streams -- launched:
a) Several financial products & services
b) Advertising & logistics services
c) An online travel booking service "OZON. Travel"
"We will continue to enhance our existing products as well as expand our range of offerings to our users."
Quick note per Aeroflot (Russian carrier):
Domestic Russia travel was down just .4% year over year as of a few months ago.
b) Card holders order 1.6x more frequently than non-holders
c) 260K activated cards vs. 57K YOY
"Unique" ownership structure:
a) Sistema (Russian PE) owns 37.9% of $OZON
b) Baring Vostok (Russian PE) owns 37.9% of $OZON
Sistema:
a) Vladimir Evtushenkov owns the majority of Sistema
b) He is included on a list of 96 oligarchs kept by the U.S. federal government
c)This means $OZON is likely connected to the Russian Government
--probably (& unfortunately) a good thing
Leadership:
a) CEO Alexander Shulgin:
--previously served as a $YNDX exec
b) CFO Daniil Fedorov:
--previously a head analyst at $GS
c) CTO Anton Stepanenko
--previously worked as head of technical projects at $YNDX
Notable board members:
a) Vladimir Chirakhov
--CEO & Charmain of Sistema
--previously has served as the CEO of a few Russia retailers
b) Lydia Jett
--Founding investment partner of the $SFTBY Vision fund
--Previously with $GS & $JPM
Russia:
-11th largest economy in 🌎
-113M interest users
-75% smartphone usage to 92% by 2025
-2019 domestic e-commerce sales $18.4B
--30% CAGR through 2025
-Market less penetrated vs G7 nations
--E-commerce penetration est. to jump from 6% in 2019 to 10% in 2020 per Bloomberg
Competitive landscape & market share -- Many different sources that say different things based on measuring Russian e-commerce/internet sales in different ways.
Learned about it a few days ago & had a chance to dig in.
A thread 👇.
The product: "Butterfly IQ+"
-Puts ultrasound on a semiconductor
-Ushers in era of hand-held ultrasound
-Linear, curvilinear & phased array ultrasound probe all in 1
-Connects hardware w/integrated software, AI & tele-guidance to drive faster, smarter, less costly medical imaging
1. Notes from Dr. Jonathon Rothberg -- Founder & Chairman
The resume
-Pioneered a process to sequence genomes on a semiconductor
-Launched field of next-gen sequencing
-Won a Presidential Medal of Tech & innovation… casual
@Lemonade_Inc A digitally-native insurance platform featuring
a) AI & machine learning to more accurately price risk & more affordably price plans
b) Philanthropy to make a shady industry friendlier
c) A quick, transparent buying process
The machine is learning:
In 2017: $LMND AI bots (Jim & Maya) handled 6% of inquiries.
Today 32%
There is every reason to believe the % will continue rising for this less than 4 y/o company.
Fosters lower customer acquisition cost that company passes on to users. (see below)
AI edge:
$LMND loss ratios improve w/scale; opposite of competition.
(Loss ratio=$ paid in claims/$ collected in premiums)
$LMND: .67
Industry ave: .82 (low is 👍)
Machines > human mind @ scaling
A young company used AI to be 15% better at pricing risk than 100 y/o firms.