1 lost money can be found; lost time is lost forever
2 learning to learn, and changing yourself is a superpower
3 you are not your job
4 networking is about giving
5 best teacher is your last mistake
6 good manners as important as good education
As I got older, I realized:
7 do not take your health for granted
8 be a better friend and value relationships
9 if you are waiting for a title to lead, you are not ready to lead
10 a sponsor is more important than a mentor
11 a good story is soulful with sprinkling of data
As I got older, I realized:
12 stop worrying about what others think of you
13 if you want an easier life, work on harder problems
14 best teachers are life long students
15 imposter syndrome is real
16 fight against a sense of entitlement
17 half the battle is showing up
As I got older, I realized:
18 love and cherish your parents by giving them your time
19 success is not accidental
20 the best views are there for those who love the climb
21 lucky people work harder
22 takers may end up with more, but givers sleep better at night
As I got older, I realized:
23 memorizing is not learning
24 it is okay to look back, just don’t stare
25 knowing is not acting
26 straight roads do not make great drivers
27 good listeners hear the unsaid
28 be the person that you want to follow
As I got older, I realized:
29 do not limit your contribution to a job description
30 take care of your parents - the best gift that you can give yourself
31 customer service is not a department
32 in the long run, the optimists do more
33 never ruin an apology with excuses
You are not too old to:
1 change your mind
2 forgive first
3 learn a new skill
4 share wisdom
5 be afraid
6 apologize for mistakes
7 love again
8 make new friends
9 be generous
10 be happy
11 remove clutter
12 re-read favorite book
13 show gratitude
14 try again
15 dare to dream
Things I did after age 40:
1 appointed chief customer officer
2 wrote a book
3 wrote first blog (now 500+ articles)
4 awarded U.S. patent
5 appointed chief marketing officer
6 started on @Twitter
7 started weekly show (800+ guests)
8 joined @Salesforce as CDE
9 first keynote
You cannot go back and change the beginning, but you can start where you are and change the ending. —C.S. Lewis
“A bird sitting on a tree is not afraid of the branch breaking, because her trust is not on the branch but on its own wings.”
“Never put an age limit on your dreams.”
This man was born in 1917, running a race at age 102
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Your responsibility to help your team achieve their goals, let them know that their work matters, and then recognize and reward those who consistently help the team deliver timely, high quality and positive outcomes.
Why employees leave companies:
1 direct manager
2 no career growth
3 lack of customer focus
4 non-competitive compensation
5 no employee training
6 no commitment to equality
7 no apppreciation or recognition
8 no mentor or sponsor
9 culture of blame
10 no safe space to innovate
Poor manager Good manager
—————— ——————
Controlling Collaborative
On the sideline Player coach
Self-centered Humble, giving
Big opinions Lifelong student
Company first Customer first
No feedback A Mentor
Demanding Developing