This is actually the hardest part for lawyers transitioning from law firm or government life to in-house counsel roles. Those other experiences train you that being “right” is the most important thing. Being in-house counsel, you learn that outcomes are the most important.
This isn’t to say that in-house counsel need to enable law breaking or non-compliance. It’s about navigating the grey.
Law firm and government lawyers tend to be trained and rewarded for strong arming their audience. But if you do that repeatedly as in-house counsel, you lose your credibility and people try to work around you.
Sean Ruff (now at MoFo.com) had a good saying on this when we were at Square. He talked about having a “hard no.”
We had to enable the business teams, but every now than then use the “hard no” when the teams wanted to do something that was non-compliant.
You had to use your “hard no” judiciously. And it worked best if you had built credibility by suggesting alternative paths to enable the team’s desired outcome.
If you’re a founder or exec and need to hire an in-house lawyer, make sure you ask them about their philosophy on when it’s appropriate to tell a business team “no.” Ask them for examples of when they wanted to say no, but ultimately found a path to yes instead.
Then listen carefully to see if they give you actual examples or philosophical jargon. Don’t hire the lawyer that slings jargon. They won”t get it yet and will be counterproductive to your efforts.

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More from @regulatorynerd

30 Dec
Ohad asks a good question. I'm on hold with Wells Fargo checking refinancing options. So let's do a quick thread.
2/ First some background. Synchrony Financial, who issues the Venmo credit card, was issued an approval order for a novel credit card product.
3/ (My former colleagues should pay attention, as some frequently mis-use the term "secured credit")

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24 Dec
1/ Gather round all, from near and from far. This is the tale of the SAR on the Car.
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Read 47 tweets
1 Dec
1/ Today the U.S. Consumer Financial Protection Bureau (“CFPB”) issued an advisory opinion about earned wage access products. If you’ve wondered what the legal skinny is on Dave, Earnin, Even and all the others -- this thread is for you.

files.consumerfinance.gov/f/documents/cf…
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Keep your bank card safe. Use Privacy cards instead. Free to use, easy to sign up.

And neobank builders will love our APIs and docs.
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3YO: My friend Mila will knock on his door.

Wife: then what?
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2 Nov
1/ Lots of interesting nuggets on the PayPal earnings call. And Dan Shulman saying "regulators" four times in his opening remarks. Thread following here later tonight (Pacific time).
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