As ever, a wise thread from @jayrosen_nyu. But I'll argue a few more factors: 1. The role of media in amplifying bad groups & bad people (Trump was no Twitter genius, as Jay's said; he was good at using Twitter to manipulate media; Q appeared in media bigger than it was)...
2. Social media still allows so many good groups to assemble and act--#BLM first on a long list--and that was necessary because media had not given these communities voice & because media still give them less attention than the bad groups, because that's how media define "news."
3. I'm not seeking false balance. But I am seeking balance in media's flip-flop to its dystopic moral panic techlash. Media choose to amplify bad actors over good and dismiss the public's ability to discern the difference: mass 3rd-person effect.
4. So, yes, I, like Jay, was too optimistic about the net and about its proprietors' ability to foresee & build guards against manipulation of that optimism. But there are still causes for optimism, all from its users.
5. But as we judge the internet in the hell that was 2020, I give greatest weight to #BLM using it to spark nothing less than the American Reformation, over media's dead body.
Q? A freak show that, like Trump, is evidence of media manipulation.
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Rereading Arendt is so instructive right now. SS men "were not interested in 'everyday problems' but only 'in ideological questions.'" Nevermind that grandma is dying of COVID and my kids can't get jobs, they're gonna fight for guns and abortions!
Arendt on followers' "radical loss of self-interest, cynical or bored indifference in the face of death [COVID] or other personal catastrophes [unemployment], the passionate inclination toward the most abstract notions as guides for life [guns über alles]..."
"...and the general contempt for even the most obvious rules of common sense." Sounds familiar, eh? She called this the mass. We call this the base.
Ad executive I used to respect just blocked me after I criticized him for wanting to block the voices on social media. These are the people who decide what media and what voices in social media get their support and do not. Looking for people who are too powefful? Start there.
I sat in a room with other ad execs who, with enough wine, admitted they don't want to be anywhere near news and don't care about supporting it. The only reason they care about news is their stock prices, they said. This is how they use their financial power.
What ruined the internet? The attention-based, advertiser-paid business model imported from mass media. Looking for whom to blame for a worsened net? Follow the fucking money. It will lead you back to advertisers.
At #OxfordLibrary700, the NYT's Mark Thompson connects journalism and libraries as the late James Carey did: "in the wake of conversation we have need not only of the press but also of the library."
Thompson says when he arrived the digital transition at The Times was stalled and marginalized. "Digital people were the most frustrated people in the building." #OxfordLibrary700
The issue of how to make digital central is core to why so many legacy news organizations are stuck and overtaken by insurgents, says Mark Thompson. #OxfordLibrary700
The virus (and fights against masks and vaccines) are merely McGuffins, props in the crazy right's anti-intellectual effort to own the libs, the experts, institutions, authority: anger for its own feel-good sake. Tighting them over masks falls into their trap, misses the point.
How then to design journalism to counteract emotions and psychoses, not misinformation? That is the challenge. It starts not with fact-checkers but with shrinks and cognitive scientists.
If you reach for smelling salts over Germans "believing" Qanon you miss the point: It's not about believing that shit but about them saying "we" (uneducated white people) hate "you" (others and their allies). The only known solution: education. Does journalism have a role?
This "nation deeply divided" narrative is itself part of the problem. Politics is all about mediating disagreement. Nations are *always* divided, but with more nuance than media allow. This presumes normal is universal harmony: utopia. 1/
Part of the problem is media's myth of objectivity and objective truth, which they believe the nation should rally 'round and affirm, when media's real job is to listen to and inform the public debate that exists in divisions. 2/
And so the bad guys get to exploit media's catastrophizing of the public conversation, sewing division so media will panic and report that -- rather than the incompetence, corruption, and fraud of one "side" or the other. 3/