Team diagnosis flowchart:

Are we defining the product right?

Are we defining right, but not building it fast?

Are we defining right, building fast, but not at desired quality?

Are we defining right, building fast, at desired quality, but not with the expected business impact?
The first question is about Inputs.

The second question is about Execution.

The third question is about Outputs.

The last question is about Outcomes.

Key bias to be aware of when diagnosing:
Availability Bias
On a product team/company where things are going okay, but could be going better, I've found this simple framework to be very powerful for understanding the biggest problem(s).

Once you identify which question poses the biggest problem for you, break that question down further.
For the question on defining the product right:
-Do we know who our target customers are?
-Do we understand their problems & needs?
-How does the market help/hurt our prospects?
-Are we getting & using the right type of feedback & data?
-Are we conceiving the right product?
.....
This inquiry framework provides structure that is often lacking in discussions around "why aren't our products achieving their true potential?"

Do this systematically.

Don't hastily conclude "we have an Execution problem" & start putting process band-aids on the problem.

Why?
Because too many alleged Execution problems are in fact Strategy problems, Interpersonal problems, or Culture problems.

Learn more here:

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More from @shreyas

12 Jan
Concise writing is hard.

Because *tactics* aren't enough.

Concise writing requires a *mindset change*

The average writer's mindset:
How can I express everything I know about this topic?

The concise writer's mindset:
How can I reveal the most important thing about this topic?
Why mindset is important for learning

Read 7 tweets
10 Jan
While at Google, I learned the power of Legacy Momentum:

I felt like a genius after $1B revenue launches.

Then one day, I realized that I wasn’t a genius at all.

We were benefiting from smart decisions & actions of early Googlers I had never even met.

That is Legacy Momentum.
Someone asked about my experience with Legacy Momentum when I was working at Twitter.

So I’ll share one anecdote on that.

Sometime after I completed 1 year there, in 2015:
I remember how I marveled at the still-persistent value of genius product insights from Twitter’s earliest days.

IMO the top 5 insights were:

1) The public tweet
2) The 140 char limit (now 280)
3) The asymmetric follow model
4) Distribution via embeds
5) The real-time timeline
Read 13 tweets
30 Dec 20
Recap of my 2020 content, in one place

A thread of threads of threads:
Read 10 tweets
30 Dec 20
🗓️Recap of Dec 2020 content

Includes:
-10 Commandments of PM
-Things to unlearn after school
-Incompetent Leader’s playbook
-Your Manager's Manager
-Creative Ideas How-To
-Resources for new PMs
-On org behavior
-On tranquility
-On mediocrity
-2020 best reads
& more...

Thread👇🏾
1/
The 10 Commandments of Product Management
(#3 is tongue-in-cheek😄)

2/
Things we need to unlearn after school
Read 19 tweets
30 Dec 20
Why does Your Manager’s Manager (YMM) request a deck/doc during a meeting, says it’s urgent, and then doesn’t respond for days after you create & send it?

Or, why does YMM often respond with trivial feedback (e.g. formatting) & not substantive feedback?

Answers in this thread👇🏾
Have you set an entirely new password on a site & said to yourself: “surely, I’ll remember it becos this site is so important for me”. Have you then gone on to forget that password the very next week?

Me too.

The reason for YMM’s odd behavior & my password optimism is the same.
That reason is the Focusing Illusion, first described by Daniel Kahneman.

The Focusing Illusion:
Nothing in life is as important as you think it is while you are thinking about it.
Read 25 tweets
28 Dec 20
Standing on the cusp of 2021, life can be exhausting.

No matter where we look on social media, we will find people who seem wealthier, luckier, prettier, healthier, more popular, smarter, happier than us.

As highly ambitious people, what are we to do?

A solution to consider👇🏾
The solution, in three words:

Aim for Mediocrity
Here’s what I’ve done for years now:

1) Aim to be mediocre at most things.

2) Celebrate this mediocrity.

3) Then focus on excellence at a few things.

4) Make sure those few things align with my passions, my strengths, and what the world needs.

contd.👇🏾
Read 17 tweets

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