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13 Jan, 4 tweets, 2 min read
Recently, we shared news of a data dump. On December 23, we were alerted by our e-commerce provider Shopify about an incident in April & June '20 where their rogue team members exported merchants' customer databases. Ledger was included. More details: bit.ly/3qf8BPL
The information obtained by these agents is 93% similar to the previous data dump. However, 7% (around 20,000) of the customer records breached are new. We have directly contacted the concerned users to inform them about this.
We are dedicated to taking action against this incident. Here's an update on our ongoing efforts to strengthen our security practices and pursue justice: bit.ly/3qf8BPL
Security reminder: never share 24-word recovery phrase. Ledger will never ask you for your 24 words. Only enter your 24-word recovery phrase into your Ledger device, and never into Ledger Live.

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More from @Ledger

Ledger Profile picture
20 Dec 20
Today we were alerted to the dump of the contents of a Ledger customer database on Raidforum. We are still confirming, but early signs tell us that this indeed could be the contents of our e-commerce database from June, 2020.
We were aware of this data breach, alerted the authorities, our users, and have been fighting downstream attacks ever since. For more information on this breach, please see the original entry in our FAQ:
support.ledger.com/hc/en-us/artic…
It is a massive understatement to say we sincerely regret this situation. We take privacy extremely seriously. Avoiding situations like this are a top priority for our entire company, and we have learned valuable lessons from this situation which will make Ledger even more secure
Read 9 tweets
Ledger Profile picture
29 Jul 20
A researcher participating in our bounty program made us aware of a potential data breach in our marketing database.

We immediately investigated and fixed it. 

Your payment information and crypto funds are safe. 

More details: bit.ly/2P35GZU
This breach affected our customers’ contact details, mostly email addresses.

No payment information, no credentials, no crypto funds were concerned.

Your funds are safe and have not been compromised. You are the only in control of your crypto.
Be mindful of phishing attempts by malicious scammers - never give your 24 words recovery phrase. Ledger will never ask for it.
Read 4 tweets
Ledger Profile picture
18 May 20
[Important Thread]
5 things you should know when starting your crypto journey:

1/ What is Bitcoin - bit.ly/2LCGLeb

Unroll ⬇️ and share this thread to help #newcomers with entering the #Crypto world!

2/ Manage your private keys, #own your crypto - bit.ly/3bG3bpv
3/ #Secure your crypto the best way - bit.ly/3cCFtf3
Read 5 tweets

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