Yesterday @ahs_ems completed the successful transition of EMS dispatch services from the City of Red Deer & City of Lethbridge as part of a plan to bring all EMS dispatch in the province to AHS EMS.
Albertans will notice no change when they call 911. Transitioning EMS dispatch to AHS allows for more streamlined communications + access to air ambulances, inter-facility transfers, and community paramedics.
Ambulance services in each community continue to be delivered by the same local paramedics who provide the service today. They know the streets, locations & neighbourhoods.
In the hours following the transition AHS EMS answered +30 emergency calls, verifying locations & dispatching ambulances in 42 seconds on average.
Of these calls, AHS EMS continued our notification of area Medical First Responder partners for assistance (firefighters) in 22 of the events. We rely on MFR for help & are grateful for their continued assistance in the MFR program.
The dispatch integration process continues, with Regional Municipality of Wood Buffalo joining us next week, followed by City of Calgary.
AHS would like to thank Lethbridge & Red Deer for their partnership & collaboration over the years and we look forward to a continued close relationship now that dispatch transition is complete. AHS will be dispatching ambulances for 100% of Alberta by month’s end.
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