A virtual Improvement Directors' Network 'unconference' about the role of improvement in the new world is just starting.
We're going to be identifying practical solutions for NHS recovery - and how we help each other now. We'll share key points in this thread. #Improve4Patients
Our National Improvement Director @HughMcCaughey welcomes participants. Hugh says improvement is central to recovery, growth, and changing how we work in the future in the NHS.
Session 1: Should we have an NHS Improvement Unconference? Resounding view was 'yes'! Conversations around bringing in new voices as the NHS world evolves
3: How should the voice of people with lived experience be included & shape our work?
We need to work in different ways, invest in relationships rather than be transactional, value pt skills and strengths, don't label or put ppl in a box
4: Improvement dashboard: balance of what pace is right for individual localities. Listen to seldom heard voices. Consider health inequalities from citizen, colleague and patient perspectives.
Need to create safe spaces to be vulnerable. Acknowledge people will respond in different ways. Look at quality of support offered - and consider creative offerings
5 - continued - equip leaders to have psychologically-savvy conversations, continual check-in and coaching conversations - and introduce a #TraumaInformed approach
.@HughMcCaughey closes the session by thanking everyone for energised conversations.
Hugh asks the Improvement Directors' Network to collectively think about how to take the learning forward and what action to take as an improvement community
.@JohnDrew_1970 Director of Staff Experience opens the session by reinforcing its importance - he wants to make it easy and normal for people to have conversations about wellbeing
Claire Parker, Senior Programme Lead for Health and Wellbeing gives an overview of the many wellbeing offers available for #OurNHSPeople at england.nhs.uk/people