Quality real-time data is important and should not be thought of as optional. #wmata
Replace "traffic" in this predictive tweet with literally any other reason why a given shuttle bus might not be following its posted schedule. #wmata
When even the bus supervisors don't know where a given bus is and/or how long it will take to arrive, we have a problem. #wmata
At this point, it has to be asked: is only one shuttle running where there are supposed to be two? #wmata
When shuttle buses that are advertised to be operating every 15 minutes are actually only showing up every ~30 minutes, it should surprise no one that few people are using them, yet some observers will use this as an excuse to defend or ignore the poor service. #wmata

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More from @jamespizzurro

11 Dec 20
Is this a Trump Administration press release? #wmata
Friendly reminder that a law firm's inability to substantiate allegations does not mean they aren't true, especially when other allegations *were* substantiated. #wmata
"No Collusion, No Obstruction, Complete and Total EXONERATION." #wmata
Read 10 tweets
10 Dec 20
#WMATA is now playing last month's @wmataRAC update video instead of the correct one for this month.
do we need a 'is metro having technical difficulties' twitter account #wmata
Here's the RAC's report for this month, as much as I personally like to hear about aries.dcmetrohero.com: #wmata
Read 4 tweets
10 Dec 20
I wonder what everyone thinks about having their rail service cut! Better rush to public comment to find out. 🙄 #wmata
It's smart for #WMATA to consider what its budget situation will look like without more federal money and prepare accordingly, but going forward with this now may very well end up confusing riders if the worst-case scenario does not come to fruition.
She's right, and #WMATA's Lynn Bowersox is visibly frustrated by the line of questioning and suggestion that the board is rushing the process, trying to get this in before the new year.
Read 5 tweets
10 Dec 20
Pretty frustrating to see how underweighted on-time performance is in #WMATA's new grading scheme for its Metrobus routes. Yes, most all of this stuff is important, but suggesting they should all be weighted equally? No. wmata.com/about/board/me… Image
#WMATA staff presenter now talking about how on-time performance and service span are what riders care about the most, yet they're weighted as much as any other line item in this matrix. Why?
.@SimplySJG asks a great clarifying question on whether the components of the overall grades for each route are weighted equally. #WMATA staffer responds in the affirmative.
Read 4 tweets
20 Jul 20
#WMATA provably hasn't been providing enough weekday train and bus service for effective social distancing for weeks on Metrorail, and *months* on Metrobus. Image
Is strict social distancing required if everyone is wearing a mask? No, it's not, but the fact is that not everyone is wearing a mask, and #WMATA isn't enforcing their use or proactively making them available to riders, so...
"Metro is increasing service for Metrorail starting Aug. 16 and Metrobus starting Aug. 23...But so far, the number of buses and trains hasn’t caught up with demand. And it appears the bump coming next month won’t either," reports @JWPascale. wamu.org/story/20/07/20… #wmata
Read 5 tweets
9 Jun 20
"One of the things [#WMATA] has been looking at with our local communities is providing exclusive bus lanes, which allows us to move buses quicker."

In lieu of being able to run more buses due to labor concerns, this may be one of the agency's only options as traffic ramps up.
"Is it a matter of keeping service levels just ahead of demand as you ramp up?" asks @MartinDiCaro.

Unfortunately, #WMATA has been failing to safely meet Metrobus ridership demand for months, per the agency's own data:
@MartinDiCaro And to be clear, there's plenty of evidence to suggest that #WMATA's analysis, based on federal guidance, is irrelevant *assuming everyone has and wears a mask properly*, but that's seemingly not what the agency is focused on (yet) as it's still talking about social distancing.
Read 4 tweets

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