Have you ever found yourself doing something which you know is strikingly irrational and which you feel powerless to resist?

This is me when one of the banks says that I have 18 cents worth of points expiring on March 31st. "This here is a P0 drop-everything-and-resolve email."
And then I spent a few minutes reading through the various things I could convert those 20 expiring points and 100 non-expiring points into to maximize the conversion ratio, because darn it if I was going to leak 30 cents worth of margin by picking the wrong point ecosystem.
"This sounds even crazier than airline miles. What ecosystem works like this?"

There are numerous competing points systems in Japan and one thing that the less-well-distributed systems do is offer point conversion to more-well-distributed systems, often below par value.
So I swapped bank points for Tsutaya (think Blockbuster0 points, which can be used as cash at the best beef bowl place. Read Tsutaya's annual report sometimes; the points are a far better business than the Blockbuster chain.

• • •

Missing some Tweet in this thread? You can try to force a refresh
 

Keep Current with Patrick McKenzie

Patrick McKenzie Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!

PDF

Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @patio11

16 Mar
One reason that the national conversation on vaccine availability isn't necessarily reflective of ground truth is that we've set up an auction where you pay not with money but with PMC-level brainsweat.

People who participate in national conversation have a lot of that to spend.
(This is subtly different from the PMC's diagnosis of the issue. The language of power can say what it will about root causes, but one side effect of being the language of power is that it is very, very, very good at getting what it wants out of bureaucratic processes.)
Imagine if there were figurative passwords being passed out right now to get a vaccine, and a great debate on whether publishing the passwords was justice-maximizing, conducted largely by people who professionally specialize in guessing passwords of complex systems.
Read 5 tweets
15 Mar
This is one of my favorite books of last several years. Extremely, extremely relevant to anyone who works in finance.

Also, it's a crypto book without being a crypto book.
The thing most technologists would do well to internalize is the notion of fraudogenic environments, where one can (unintentionally!) set up an incentive system which causes fraud to happen w/o there being a top-down directive to commit fraud.
This is against the intuitions of a lot of people, who think there is some seedy back room where four senior banksters in suits have developed a multi-billion dollar fraud and want them marched out in handcuffs.
Read 4 tweets
15 Mar
It's Day 60 of VaccinateCA.com and it's a big day, but most important news first:

Today we called hundreds of pharmacies looking for the covid-19 vaccine and eligibility criteria, and published what we learned.
Tomorrow, March 15th, is the largest expansion of eligibility for California yet, to include workers in several industries plus individuals with pre-existing conditions which would place them at elevated risk.

This substantially increases the count of people eligible.
Describing eligibility in a tweet is hard so a sneak peek: vaccinateca.com/checklist ; we're publishing a tool tomorrow to help vaccine seekers (and people managing care for others) easily navigate the decision tree.
Read 14 tweets
14 Mar
“How do we allocate scarcity?” is a question which receives many cycles because it is classic bikeshedding; easy to have an opinion on.

“How do we eliminate scarcity?” gets far less work because it’s the annoyingly difficult building of the nuclear power plant behind bikeshed.
Scarcity in general is a fact of the human condition but scarcity at the margin *is often a choice.*
(In case not obvious from my recent professional interests, I’m primarily thinking of covid-19 vaccine doses at the moment.)
Read 4 tweets
10 Mar
A lot of enterprises look at payments and see a cost center. We've been getting good the last few years at turning it into incremental revenue for customers, and enterprises are starting to notice.

An example:

stripe.com/newsroom/stori…
Payments becomes incremental revenue when you use your payments stack to optimize your conversion rate, which is particularly powerful with B2C companies.

Banging a very, very old drum for me: a lot of places treat conversion at some steps as essentially a constant. We won't.
It is a frustrating, maddening, "Seriously, what are we all doing in this industry?!?!" moment when you see how many credit card transactions are declined for no reason more than "I dunno sometimes credit card transactions get declined. YOLO."

We have a few levers we can pull.
Read 6 tweets
7 Mar
Day 52 of VaccinateCA.com and I have the update baton.

It's been a busy few days, but we still did the same thing we do every day: call hundreds of medical professionals to confirm ground truth about the availability of the covid-19 vaccines.

Lots of work starting:
The state has announced a major change in eligibility criteria (broadening of vaccine availability, including prominently to individuals with pre-existing conditions, who are at high-risk if they contract covid-19) on March 15th.

We are sprinting to get ready for this.
This is going to include:

1) Needing to understand and model how the healthcare system(s) understand pre-existing conditions
2) Assisting in communicating that message to our end-users and those of community-focused organizations
3) Rearchitecting to capture on-the-ground truth
Read 7 tweets

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!