Reading something interesting where I'm gradually moving from "Ahh this person and I read a lot of the same people; the influence is obvious" to "Oh wow, not actually the causality; they specifically read me."
(I will not be more specific because writers sometimes get persnickety about this sort of thing, particularly entirely uninvolved writers, and I don't want to cause anyone grief for totally innocent snowcloning of a bon mot from a HN comment.)
(Interestingly the culture of professional writing includes microcultures where repeating another's words without acknowledging them is a sin which cries out to heaven for vengeance and ones more akin to music where effectively everything is a riff, remix, mashup, etc.)
(It's *really* fun when you get people from different microcultures working at the same org with the same title because they're often *incredibly* sensitive to cultural differences for certain socially-acknowledged axes of difference but Tom is just a (%)#%0)(##%(#)% plagiarist.)
(Slight digression: people broadly underrate the influence one's first few years in the career exerts on worldview about everything. There's a reason why I tell colleagues working with me for the first time that I used to be a Japanese salaryman. This is never, ever for giggles.)
(I get "Come off it, you weren't *really* a Japanese salaryman, owing to minimally the obvious issue." from Americans surprisingly often, and laugh, like any Japanese salaryman would if an American suggested they were not a salaryman. Like the company needed their vote to do it.)

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More from @patio11

19 Mar
Common comment I get from technologists:

"If one is very good at building software, one could easily succeed at running a software business."

I feel like I have nuanced thoughts there.
Are there transferable skills? Yes, certainly. Are you going to be better positioned at running a software business than similar you w/o software ability? Yes, certainly. You'd be a better poetry blogger, too, than a hypothetical code-less you. It's a metaskill, like writing.
Are most e.g. Google engineers who go into business for themselves likely to be successful? Well, complicated question. Many of them are going to be quite happy with that transition. Many of them are not, and going to go back to what they did previously.
Read 8 tweets
19 Mar
I wonder how many billions of dollars every year are wasted due to friction in paying taxes.

Just at the payment step. Where you know how much you owe, why, and which authority you owe it to, but now you have to get them the money.
I just had a clock-definitely-running conversation with a Dangerous Professional where we discussed, for ten minutes, the *strategy* necessary to pay a particular government what I owe.

Good golly. This would be inexplicable if I didn’t work in payments. Since I do it’s a farce.
“Maybe you should just take the hit for late payment and physically walk cash into the office after the pandemic is over?”
“ARE WE ACTUALLY DISCUSSING THAT?!?”
Read 4 tweets
18 Mar
It took a huge amount of effort from several people on the team, but we seem to be ahead of the ground truth curve with regards to the March 15th eligibility expansion. That was a bit of a nailbiter.

My favorite chart:
"What's the sudden drop?"

That's ~2 people reviewing two call centers of calls for one day for accuracy / consistency, making manual corrections, and then pushing the lot live a bit after midnight.
We know from experience that there is a productivity and accuracy curve with callers, so as our initial agents in the call centers season and as we add more agents, we'll have more calls than we know what to do with... nah, I'm pretty sure we know what to do with them.
Read 5 tweets
16 Mar
One reason that the national conversation on vaccine availability isn't necessarily reflective of ground truth is that we've set up an auction where you pay not with money but with PMC-level brainsweat.

People who participate in national conversation have a lot of that to spend.
(This is subtly different from the PMC's diagnosis of the issue. The language of power can say what it will about root causes, but one side effect of being the language of power is that it is very, very, very good at getting what it wants out of bureaucratic processes.)
Imagine if there were figurative passwords being passed out right now to get a vaccine, and a great debate on whether publishing the passwords was justice-maximizing, conducted largely by people who professionally specialize in guessing passwords of complex systems.
Read 5 tweets
15 Mar
This is one of my favorite books of last several years. Extremely, extremely relevant to anyone who works in finance.

Also, it's a crypto book without being a crypto book.
The thing most technologists would do well to internalize is the notion of fraudogenic environments, where one can (unintentionally!) set up an incentive system which causes fraud to happen w/o there being a top-down directive to commit fraud.
This is against the intuitions of a lot of people, who think there is some seedy back room where four senior banksters in suits have developed a multi-billion dollar fraud and want them marched out in handcuffs.
Read 4 tweets
15 Mar
It's Day 60 of VaccinateCA.com and it's a big day, but most important news first:

Today we called hundreds of pharmacies looking for the covid-19 vaccine and eligibility criteria, and published what we learned.
Tomorrow, March 15th, is the largest expansion of eligibility for California yet, to include workers in several industries plus individuals with pre-existing conditions which would place them at elevated risk.

This substantially increases the count of people eligible.
Describing eligibility in a tweet is hard so a sneak peek: vaccinateca.com/checklist ; we're publishing a tool tomorrow to help vaccine seekers (and people managing care for others) easily navigate the decision tree.
Read 14 tweets

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