20 things remote companies must get right

[ a thread ] πŸ’»πŸ πŸŒ
😴 Prevent Burnout: The pandemic has shown remote work works.The lack of boundaries has caused burnout

Many companies are implementing wellness days where their teams get an unplanned day off once every 1-2 months
🎳 Collaboration: Not being able to get around a whiteboard is something companies worry about

Many are using tools like @MURAL to overcome this and finding they can do almost everything they did in the office
πŸ—£ Communication: Remote changes how organizations function from verbal to written

By shifting they become more inclusive and ensure knowledge is retained inside a company rather than lost when people leave
πŸ‘ Human Connection: β€˜We are social animals and need social interaction’ is a frequent criticism of remote work

Remote teams can actually have closer relationships with colleagues as their connection become less superficial
πŸ¦„ Young People: Living in shared accommodation in an expensive city means junior employees often don’t have space to work at home

This is not an issue with remote work, instead it’s a challenge of having to live close enough to commute to an office daily
πŸƒβ€β™‚οΈ Losing Talent: Some companies think workers will leave if they are remote as it’s easier to do so

In reality, companies who are remote see workers staying for longer because they built the lifestyle they want
βš–οΈ Gender Inequality: Woman being forced out the workforce during Covid is an unacceptable problem

Many companies have done a terrible job of addressing this and must resolve it ASAP
πŸšͺ Accessibility: Office are a difficult place for a lot of people to work from

Remote work enables organizations to be more inclusive, accessible and diverse but it won’t just happen
😀 Motivation: Trusting professionals to do their job without constant surveillance by management is still a concern inside some companies

The pandemic has shown that remote work works and remote workers deliver incredible results
🚨 Distraction: Companies were worried that workers wouldn’t get their work done from home as there are so many other things people can do

Now they’ve seen how much more work gets done, they’ve realized how destructive office are for productivity
πŸ€ Serendipity: Water cooler chat is often used to illustrate the importance of luck in solving organizational challenges

Instead, companies must recognised that trusting your most difficult problems to luck is dangerous
πŸ€• Injuries at Home: Companies are incredibly scared about people getting injured while working from home

Many of them are moving to provide the same equipment workers had in the office to avoid this

Those who don’t will be sued when injuries happen
πŸ‘©β€βš–οΈ Compliance: Remote work has the potential to cause major legal issues for companies

Most will only allow their team to work remotely in places where they have a legal entity in order to avoid tax & legal issues around operating
😞 Isolation: People worry about individuals not having enough time with other humans

This is a challenge caused by Covid enforced WFH with lockdowns rather than remote
🚧 Boundaries: Splitting work and home life while working from home during a pandemic is almost impossible

The best way people have managed it is by creating rituals to split them
🀘 Time Together: Working remotely does not mean never getting together in person

Every company is thinking about the frequency they need to come together physically in order to operate effectively as a team
πŸ” Security: People accessing sensitive data in unsecured locations via machines and internet connections that are not protected is a major issue

Many are addressing this by ensuring the right settings are installed and the right hardware used
πŸ’» IT Equipment: Most people began with the pandemic with just a laptop at home

They quickly realized having the right peripherals and equipment were critical to productivity

This is a very difficult challenge to overcome with people dispersed
πŸ‘¨β€πŸ« Training: Developing programmes for employees is a massive issue the largest orgs face

They were unprepared for this and had to act quickly. Many developed incredible virtual programmes on the fly

Training is now better than it has ever been inside many companies
πŸ“ˆ Career Advancement: Junior employees not spending time with managers is viewed as a potential challenge of remote

Instead, it’s an opportunity most companies have taken to define paths of progression more formally rather than by who you drink with in the pub after work
✈️ Onboarding: Getting stuff to remote workers is hard. Fixing is when it break is a nightmare. Getting it back when people leave is almost impossible

We help them: FirstbaseHQ.com

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More from @chris_herd

26 Mar
I've spoken to 2,000+ people about remote work in the last 12 months

A few predictions of what is likely to emerge before 2030

[ a thread ] πŸ’»πŸ πŸŒ
🚜 Rural Living: World-class people will move to smaller cities, have a lower cost of living & higher quality of life

These regions must innovate quickly to attract that wealth. Better schools, faster internet connections are a must
⏰ Asynchronous Work: Offices are instantaneous gratification distraction factories where synchronous work makes it impossible to get stuff done

Tools that enable asynchronous work are the most important thing globally remote teams need. A lot of startups will try to tackle this
Read 22 tweets
18 Mar
In the last 12 months I've spoken to 2,000+ companies about remote work

Here are their biggest concerns and how they are overcoming them

[ a thread ] πŸ’»πŸ πŸŒ
😴 Burnout: Having seen the effects that lockdown enforced work from home has had on people, companies biggest concern is their teams burning out

Many are implementing wellness days where their teams get a unplanned day off once every 2 months
🎳 Collaboration: Not being able to get around a whiteboard is something companies are concerned about

Many are using tools like @mural to overcome this and finding they can do much of what they did in the office there
Read 24 tweets
12 Mar
1 year ago today the world changed. Offices locked down & people finally realized how serious Covid was

I've spoken to 2,000+ companies about their plans for hybrid and remote work since then

A few predictions on what will happen in the next 3 years

[ a thread ] πŸ’»πŸ πŸŒ
🎒 Hybrid Working: 24 in 25 people want to work remotely at least part-time going forward

Companies will slash commercial office space by 50-70%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week
🚜 Rural Living: People will move to smaller cities and rural areas, have a lower cost of living & higher quality of life

These regions must innovate quickly to attract that wealth. Better schools, faster internet connections are a must
Read 23 tweets
10 Mar
Some people don’t think a lot of people want to work remotely - so lets do a survey in public!

Do you want to work remotely – at least part time – going forward?
Do you ever want to work in an office full-time again?
How often to you want to work remotely?
Read 22 tweets
8 Mar
Sometime this week the number of companies who signed up to learn more about FirstbaseHQ.com will pass 10,000

It's almost 12 months to the day since lockdowns began and remote work accelerated 10yrs into the future

This is still day 1 of remote work

[ a thread ] πŸ’»πŸ πŸŒ
πŸš” The Remote Work Dilemma: Any company that isn't as remote as it's biggest competitor will perish

9 in 10 people don't want to work in an office again full-time

Any company who doesn't let their team work remotely as much as they want it will lose them to their competitors
πŸ›eCommerce Similarities: In the same way eCommerce continues to destroy companies that refuse to embrace it, remote work will destroy office-first companies

Amazon began with books before expanding horizontally

Remote work started with tech and is now expanding
Read 14 tweets
8 Mar
I did 2 polls over the last week:

49,000 responses to one on Linkedin
3,000 responses to the other on Twitter

- 8 in 10 people want to work remotely majority of time
- 1 in 25 people want to work in an office full-time
- 1 in 3 people want to work remotely full-time
The most interesting thing is that as I continue to poll with these questions the number of people who want remote most of the time and all the time grows
eCommerce crushed stores

remote work crushes offices

For exactly the same reasons
Read 4 tweets

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