This is a wonderful graphic for those of us studying or leading organizational change efforts, & if you haven't heard of John Kotter and his work, check it out. 
"People often try to transform organizations by undertaking only steps 5, 6, & 7, especially if it appears that a single decision will produce most of the needed change. Or they race through steps without ever finishing the job.
Or they fail to reinforce earlier stages as they move on, & as a result the sense of urgency dissipates or the guiding coalition breaks up. Truth is, when you neglect any of the warm-up, or defrosting activities, (1-4) you rarely establish a solid enough base on which to proceed.
And without the follow-though that takes place in step 8, you never get to the finish line and make the changes stick"--John Kotter, Successful Change and the Force that Drives It.
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