If you need a COVID bed at a hospital in Mumbai, this thread of tweets is for you.

If you are promising a bed to someone in need of it, this thread is for you too.

Ward War Rooms - Only Authority To Allocate Beds

We appreciate concern of individuals & groups not related to BMC offering help to citizens tweeting to us, but citizens must know that even they will reach out to us to ask for beds. Please follow protocols in the interest of all
Bed allocation system was decentralised since a single helpline, with innumerable calls, could not have taken the load alone & it would only increase wait time for citizens. If a War Room does not respond as per need, escalate complaint to 1916. Only War Rooms can allocate beds.
Nevertheless, in exceptional cases, serious patients may approach BMC/govt/pvt hosp/nursing homes for walk-in bed, with COVID+ve report

Hosp will assess medical condition & then decide on admission, but they will have to intimate local War Room to update the online bed dashboard
We repeat, please understand that the Ward War Rooms have no reason to hold back beds if there are any vacant. If you aren’t getting a bed, it’s because beds are full. War Rooms will surely update you with an alternative arrangement as soon as they can.

With due respect to their concern for their loved ones, we request families to allow doctors to assess patient’s condition & recommend whether an ICU is needed. ICUs are for extreme emergencies. There is now a provision for doctors to visit home & recommend kind of care needed.
There are many in need of a bed, as much as the other. Thus, you may have to wait a while. But Ward War Rooms are the only ones who can allocate a bed. If you have a complaint about their service, please escalate.

Our humble request. Please don’t create parallel windows for bed allotment because that only leads to chaos and confusion. We only have as many beds as we do and we are consistently adding to their numbers as the need arises. Please follow MCGM protocols.

One big final request. To individuals & groups calling sr. officials to persuade for a bed for someone they promised to help, we too dial the War Room numbers for support. We would not want to jump the queue & disadvantage the ones who waited longer. We are sure everyone agrees.

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More from @mybmc

24 Apr
कोरोनाच्या रुग्णाकरिता रुग्णशय्येची आवश्यकता आहे?
हे 'ट्विट' वाचा.

इतरांना गरज असल्यावर रुग्णशय्या उपलब्ध करून देण्याचे वचन देत आहात?
तुम्ही देखील हे 'ट्विट' वाचा.

विभाग नियंत्रण कक्ष- रुग्णशय्या उपलब्ध करून देण्यासाठी अधिकृत स्त्रोत

बृहन्मुंबई महानगरपालिकेशी थेट संबंध नसलेले, परंतु रुग्णशय्या उपलब्ध करून देण्यासाठी मदत करणाऱ्या नागरिकांनी देखील विभाग नियंत्रण कक्षाशीच संपर्क साधावा.
नियम व निर्धारित प्रक्रियेनुसार कार्य करणे सर्वांच्याच हिताचे आहे.

केवळ एका हेल्पलाईन क्रमांकावर भार येऊ नये यासाठी रुग्णशय्या वितरण प्रणालीचे विकेंद्रीकरण करण्यात आले होते.
विभाग नियंत्रण कक्षाशी संपर्क न झाल्यास आपण १९१६ या मध्यवर्ती क्रमांकावर तक्रार करू शकता.
Read 10 tweets
5 Aug 20
A Thread Of Key BMC and Ward Control Room Numbers To Be Contacted During An Emergency:

Emergency Helpline No. - 1916

Fire Department - 101

To get in touch with the control room of @mybmcWardA dial 022-22624000

To get in touch with the control room of @mybmcWardB dial 022-23794000

Read 25 tweets
4 Sep 19
#Mumbaikars , if stranded in the #MumbaiRains please follow this thread, for a list of shelters, you could make home till the water recedes. We will make sure you are taken good care of. #ThreadOfCare #AtMumbaisService
CSMT – Manhardas Municipal School , Borha Bazar, CSMT

Kurla – Kamagar nagar Municipal School, Kurla (E)

Moreshwar Patankar School, Pipe Road, Kurla (W)

Ghatkopar – Jay Maharashtra Ganesh maidan School, Ghatkopar (W) #ThreadOfCare
Pant Nagar School no 3, Ghatkopar (E)

Sainath Nagar Marathi School No 2, Ghatkopar (W)

KBarve Nagar Marathi School,Ghatkopar (W)

Chembur – Chembur Station Uppar Marathi School, Chembur (W)

#ThreadOfCare #Shelters #AtMumbaisService #MumbaiRainsLiveUpdate
Read 7 tweets

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