What happens when you take an algorithm designed to up-sell customers on gym equipment and gardening tools, and apply it to conspiracy theories, disinformation and white nationalism?

Spoiler: it's not good. Here's the latest from me with @ISDglobal. isdglobal.org/wp-content/upl…
For this research, I took a look at how Amazon recommends other books to users who visit a book landing page, for example the 'Customers who bought this item also bought' and 'Customers who viewed this item also viewed' panes.
To be clear, this is not a quantitative piece of research. It's intended as a qualitative walk-through to illustrate the issue, like kind of a Spotters Guide to Problematic Algorithms.
What I found was that Amazon not only recommends more conspiracy content to users who view conspiracy books; it also introduces them to new conspiracy theories. Here, for example, viewers of an anti-vax book are recommended books on political conspiracy theories.
In general, I was astounded by how rife with conspiracy theory books the platform is. The amount of conspiracy-related content and searches is skewing search recommendation algorithm too - users who type 'vaccine' are recommended multiple auto-complete anti-vax searches.
Similarly, if you type in 'election', the auto-complete recommendation gives back suggestions relating to election fraud.
It doesn't stop at conspiracy content. There is a significant amount of overtly pro-fascist and white nationalist literature for sale on Amazon, and users who look at one book are automatically recommended others espousing similarly extreme ideologies.
Here, for example, Amazon will even offer you a cheaper price if you buy racism, anti-Semitism and, er, MORE racism and anti-Semitism as a package deal.
Amazon is even selling core texts of the Order of Nine Angles, a Nazi Satanic belief system connected to multiple violent incidents, and which some have suggested should be proscribed as a terrorist group. bbc.com/news/uk-516827…
Not only does Amazon sell these books, it also recommends other similar authors to its users. Here, for example, it recommends O9A readers to look into Julius 'superfascist' Evola & Varg Vikernes, best known for going to prison for murder, explosives and arson attacks on churches
Whether or not these books should be sold on Amazon's platform at all is a longer conversation.
However, it does seem like it would be a simple and reasonable step for Amazon to turn off its algorithmic recommendation system when it comes to books promoting disinformation, conspiracy theories and extremism, and stop directing readers and money to these authors.
If you want to know more, please go and read the report! isdglobal.org/wp-content/upl…

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More from @elisethoma5

30 Apr
I made a little GIF to show how Amazon's search auto-complete recommends conspiracy theories. If you select the Books category, type 'election' into the search bar and add a space, the one and only suggestion is 'election fraud'
Similarly, in the Kindle category, typing in just 'vaccines' results in being recommended anti-vax auto-complete suggestions.
Anyone searching for 'covid' in the Kindle category will also be recommended a bunch of conspiracy theories as auto-complete suggestions, from anti-vax to the Great Reset conspiracy theory.
Read 4 tweets
13 Apr
I've written a lot of weird stories, but this one with @bellingcat takes the cake. A loose thread turned into a tangled web, looping in Libyan money in Ghana, border-hopping in Montenegro, Russian lobbyists and some unexpected familiar faces bellingcat.com/news/2021/04/1…
This story started with one of the biggest double takes I've ever done. Scrolling through the site of a French human rights organisation, I came across 'Robert Comune', 'Pakolov Zbishik' and 'Wacław Kozakiewicz'. #Auspol Twitter users may also be double-taking right now.
In reality, 'Robert', 'Pakolov' and 'Wacław' are in fact current and former Australian politicians Scott Ludlam, Bob Brown and Adam Bandt.
Read 13 tweets
17 Feb
Trying to share an ABC article via the URL
Trying to share an NYT article via URL
Trying to share an Infowars article, get the fact-check pop-up and then blocked
Read 13 tweets
7 Jan
For me, the striking thing about so many of these images of rioters in the Capitol is that what they're doing - all of them - is creating content for social media.

At least in their minds, the true seat of power is not actually in that building. It's online.
Politics is always performative, but the nature of the performance has changed dramatically in just a few years. What we saw today was the sudden, violent disruption of one performance, the certification of electoral college votes, for another, wilder show.
They could have done anything in that building today. What they did, by and large, was take selfies and create social media content. That was what really mattered to them. Whatever higher motives they might claim, their actions suggest that was the real motive for many of them.
Read 4 tweets
6 Jan
Twitter users openly calling for the 'day of the rope', a white supremacist fantasy ImageImageImageImage
That noose is made from camera wire. The Turner Diaries specifically references hanging journalists.
Read 4 tweets
6 Jan
QAnon Shaman is going to be quite hurt at the number of his compatriots who are pretending not to recognise him
Read 4 tweets

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