Scaling B2B (especially in industrial) is hard.

Cold Email/Call was my best sales method.

However, my second best, and far more powerful, is what I am going to show you below.

I have set this up for a few companies (not my own) and they have brought in 2-10mil in new business!
1. The premise: The current corporate buyer / decision-maker is increasingly from an internet / digital background.

Hence: The like to learn and research online BEFORE talking to anyone.

By the time they talk to you, they know what they want.
2. The need: The current enterprise/seller needs to have data-backed approaches to dealing with buyers, and this need will increase year to year.

Generic conversations will have lower and lower conversion rates.
I am going to share below how I set this up for myself and a few others.

By the time you talk to a prospect, you'll know:

- their exact pain point
- what they want
- what they are most interested in with you

Your conversation will be data-backed, and very focused!
One more thing... this will take some work.

This is a lot of upfront work, but with heavy compounding returns on the back end.

You can use this for any type of lead gen, but should think of it as a LT strategy as the value increases the bigger and longer it exists.

Let's go!
1. Build out your website

You need a website that has more than your basic logo, slogan, and generic statements.

What you need is one that is optimized for search engines.

This isn't hard at all, but most site owners still don't do it.
Make sure things like Title tags, meta descriptions, and images alts are all filled in to make the most of search engines for your home page.
2. Build out your ideal client, and let your home page speak to them.

Next, you need to turn your homepage into what I call problem alignment.

This is when you "come up alongside" your prospect in an "I understand, I have a plan" way.
3. Specific Pages

With an optimized site that speaks to your client, its time to add more specific pages. The goal is not to pile on facts and bullets on these pages, but instead build a page for each specific -capability
-resource
-service
-feature
-product
If you are a law firm, create a page for each area of low

If you are a software company, a page for each feature

If you are a machine shop, a page for each machine, for each material you use, a page for each type of production, etc.
The goal here is a wide flat structure for the site with detailed language and photos on the service.
4. Create a CTA in each specialty

In each specialty page, create a way to grab emails, possibly even multiple ones. These should be giveaways and information behind an email wall. The email field should not be visible, these are just buttons.
Your giveaways are

-Case Studies
-White Papers
-Service Lists
-Problem Solutions
-Templates
-Guides
-Lists
-videos

Or anything else that is related to the specialty page it is found on.

Your goal is to create many different ways to grab an email
An alternative or additional method is to use something like Intercome or Drift to capture live communication.

In the same way, you want to know what page they are requesting contact from.

Even better is what resource got them to contact you!
5. Now we want to add action tracking to the website.

There are many types and you can find ways to use all of them.

-@mouseflow
-@CrazyEgg
-@fullstory
-@pendoio
-@heap
-@snowplowdata

etc

This will tell us what they looked at, how long, and how they traveled the site.
Once we connect this to step 4, for each email:

we start to get a very clear picture of what they are looking for,

where their priorities lie,

what they aren't interested in,

and where they were diving deeper for more clarity or answers.
Once you see what you can track with some of these, you can get really creative in how your grab information.
Ex. We needed to build a new finance product at one point. We created 4 small pictures with a caption description of examples, but made it so you have to click to expand and see.

We had inherent voting by prospects based on clicks.
6. Leadpages

We now make leadpages for every painpoint we know of, and for each stage of the buyer journey.

Let's take a simple 3 stage approach
- awareness
- consideration
- conversion
For each pain point (reason someone does business with you), you write a lead page for each stage.

3 pain points, 9 pages.

These one page, hyper focused pages are deep dives on very specific pains. You are talking with 1 specific person in mind.

Talk directly to them.
For awareness: educate and explain.

For consideration: benefits and comparisons.

For conversion: specifics, social proof, case studies, etc.

Each lead page links to a corresponding specialty page made earlier.
Advanced 6. Multiple versions

You can build multiple versions of each page/pain point to test wording and capture different nuances of the market.

This is very powerful.
You can also, using keyword research, find words or phrases a small number of people are searching for, and target them specifically.

These "long tail" words aren't interesting enough for most people, so you can grab these with hyper-specific lead pages.
You'll need to track which lead page brings each prospect to your site.

This will in turn further fill in the picture of what they are looking for, and what they are experiencing....

Even where in the journey they are!
7. Drive Traffic

You'll now create a series of statements that either

- summarize your service, products, offering
- summarize your benefits
- describe the outcome (transformed state of a customer)
- state your unique value proposition
- describe specific pain points
Boiling these all down to 1 or 2 sentences will allow you to use them as ad copy on various platforms. Your goal is not to connect them all to the site, but rather match with the appropriate lead page.

This is why build this backward toward the ad!
8. Segment

Using different audience segments (as much as the platform will allow) for different ads will give further information on prospects.

Create 3 ads for same pain point, but 3-4 customer profiles.

ID them uniquely, and track the journey.
9. Content Strategy

Finally, you will go back to your site, create a blog, and use start targetting hyper specific searches and pain points.

Great tools to find what content your competition is getting users from, what ads are successful, etc is @ahrefs.
You can also see what people content people are sharing related to your business or industry using @BuzzSumo, and then

- create better content,
- send it to them,
- and possibly yours will get shared.
The above process is an amazing tool to build out because

1. It drives traffic
2. It gives real-time feedback from potential customers
3. It drives future innovation
4. It gives data-backed ideation and validation
Want to learn more about

- smb operations
- systems and process
- automation
- code & nocode builds for smb

Then follow
@joshuamschultz
In Summary

- Buyers do more research pre conversation
- Sellers need more personalized conversations, and to be data-backed.
- Build a system (like above) for knowing your prospects' needs, pains, and desires - before you ever talk to them.

• • •

Missing some Tweet in this thread? You can try to force a refresh
 

Keep Current with Josh Schultz

Josh Schultz Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!

PDF

Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @joshuamschultz

5 May
Some companies/people treat suppliers like crap.

I can tell you that this is a losing proposition in the long run.

How do I know? I was a supplier and customer for years.

Here is what this causes, and how to deal sternly with a supplier without causing an issue...
When customers demand, push, and threaten a supplier, a supplier sees that customer as a risk and hassle, and builds more margin in.

They also know extra efforts won't garner respect, so none are given.

As improvements, or cost reductions become available, they won't be shared.
On the other hand, when a customer is a relationship more than a sale ticket, you feel vested in their success.

A supplier will pass on alternative methods, ideas, and cost saving opportunities.

They will work with the customer to develop better products and services.
Read 11 tweets
4 May
Building a company that grows AND survives is only possible through experimentation.

Here is how to do this with your small business...
The environment is always changing, so your business needs to be always changing.

Not day to day, but year to year and definitely decade to decade.

This is the only way to survive long term.
Experimentation is a mindset. Doing things over and over, that are working and paying off, and yet still, always looking for better ways.

Try
- adding
- subtracting
- adjusting the allocation while keeping components the same

What happens? why?

Approach everything this way.
Read 7 tweets
3 May
Wealth building isn't really a gradual process, it happens in step-wise functions.

Because of this (and the way people are wired), modern portfolio theory is just that... a theory.

The strategy that will actually help you build wealth is a barbell approach.
Helping 10 people manage / invest 10mil+ right now and its the best for all of them.

People have a tendency towards risk, gambling, the large payoff.

Rather than constantly trying to educate and remove that innate tendency... use it as part of the investing strategy
Creating a safe portfolio, that always trends up over the long term, and has a small chance of declining, enables a riskier approach with the remaining funds.

This riskier approach should include asymmetric bets that will enable step-wise growth in wealth.
Read 15 tweets
3 May
Business stages...

Stage 1: The Scramble
Stage 2: The Hustle
Stage 3: The Manager
Stage 4: The visionary

There are probably more, but this covers my thoughts right now...
Stage 1:

You are scrambling about trying to figure what works, why it works, and how to repeat it.

Key Goal: Idea Traction / Market Fit

Key Metric: # of customers handing over money

Key Risk: You aren't offering something compelling, wanted, or painful enough
Stage 2:

You figured out what works, now you are hustling to get more business, straddling between growing sales, and growing operations to support those sales.

Key Goal: Leads, Conversions, Unit Economics

Key Metric: CAC, B/E #'s, GM per key resource

Key Risk: Cash, People
Read 5 tweets
28 Apr
Procedures are enormously important if you want to

- scale the size of your business
- reduce mistakes and fires
- find operational leverage points
- outsource work
- reduce training time
- and create a streamlined operation.

But what should they contain?
1. Name

Every Procedure should have a name. Since these will be stored and referenced, I like to use the name of the task someone would be asked to do.

"Can you send invoices" -> Send Invoices
"Please ship this UPS" -> Ship UPS

This makes it searchable by those who are new.
2. Date Written

You should keep a date written and date updated on the procedure at all times.

This helps people know how current it is.

It gives you a way to identify and update (ex. all procedures over 12 months old need to be reviewed for accuracy).
Read 19 tweets
26 Apr
Scaling service businesses requires sales

A lot of emphasis is put on inbound sales (ie automatic and no interacion until close)

While this works, sions and ROI on time if you do cold outreach

Cold Calls are not dead
Cold Emails are not dead
Stop bys are not dead

Here's how
1. The key to cold outreach is not just volume, but what I call qualified volume.

You will spend less time overall if you qualify your contacts first.

Do this using google, review sites, facebook, company website, or driving by.

Volume without qualification is discouraging.
2. Make sure they are someone who would benefit from doing business with you, not just someone you want to do business with.

I have plenty of people I'd love to work with... but at this point, I have nothing have value to offer.

So I don't waste their time (or mine).
Read 15 tweets

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!

:(