Julie Zhuo Profile picture
12 May, 15 tweets, 3 min read
Is there a term for someone who geeks out on how to get to know someone better? Because I'm definitely in that club.

So of course I looooove thinking about interview questions.

Thread of my favorite questions to ask folks to understand how they think and work.

(1/11)
For understanding their personality:

If I interviewed your siblings and 3 best friends and asked them to describe you, what would they tell me?

(2/11)
For understand their career journey:

What was your decision-making process to join/leave your last 3 roles?

(3/11)
For understanding their strengths:

If I asked your past managers and colleagues to tell me what you do exceptionally well compared to others, what would they say?

(4/11)
For understanding their weaknesses:

Imagine you could work with the perfect partner to start an ambitious project together. What kind of person would you be looking for to best complement you? What skills would they have that would balance you?

(5/11)
For understanding their growth:

Imagine the you of today met the you of 3 years ago. What are the top three things you've learned that you'd want to teach the you of the past? How did you come to learn those things?

(6/11)
For understanding their taste:

When was the last time you experienced a product/design/technology that you felt was truly excellent? Why? What specific decisions do you admire from its creators?

(7/11)
For understanding their proactivity:

Tell me about the most impactful thing you did to address a problem you saw that nobody expected you to work on. What happened?

(8/11)
For understanding how they approach feedback:

What was the best piece of feedback you've ever given to a colleague? Why do you consider it the best?

(9/11)
For understanding how they manage conflict:

Can you describe a time when you or your work was adversely affected by the behavior of a colleague? What was the situation? What did you do?

(10/11)
For understanding their motivation:

How would you stack rank the following in terms of what matters to the most to you right now in considering a role?

Compensation
Learning
People and work environment
Nature of the work
Career trajectory
Something else

(11/11)
I always remind myself that spending an hour with someone gives me a *tiny* slice of who they are. So trusted references count for way more than an interview.

Biases, time spent on reflection, communication skills, etc all sway our understanding of others.
Still, we can make the time we do have higher-signal with a curious mindset and a better set of questions.

Have other favorite questions or resources? Please share below! :)

Fin.
Also: if you want to get a once-a-month e-mail summarizing my weekly Twitter threads, sign up here: lg.substack.com

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More from @joulee

6 May
Designers have many superpowers, but one underrated one is that the work of design leads one to become more comfortable with uncertainty.

How does this impact the product development process?

Thread 👇
I learned this lesson almost immediately after receiving my first shiny new design assignment. This was also my first time working with a PM.

She asked me when my work would be done by. I had no experience with design scoping, so I said I'd get back to her.
I brought the question to some senior designers on my team.

"How long should a project like this take?"

A shrug. Then: "It'll take as long as it takes until it's good."
Read 14 tweets
28 Apr
"Some people are simplifiers. You're a complexifier."

This was a piece of feedback I received once from a colleague.

Yeah, it burned.

It felt like a shitty thing to say.

Thread 👇(1/11)
Why did I think that? Let's break down the ways:

1) Immediately I'm cast as different, part of the "other" group

2) Saying I'm a "complexifier" makes it sound like this sucky label is my permanent identity.

3) Geez this statement is broad. How about some examples?

(2/11)
I can't say why my colleague gave me feedback this way.

Were they trying to sound insightful? Smart? Superior?

Maybe they thought this kind of delivery would have the biggest impact?

Maybe they wanted to see me squirm?

(3/11)
Read 12 tweets
22 Apr
Companies are like people.

Not sprawling networks of people (though technically that's right)

Rather, thinking about a company as an individual makes many things easier to understand.

Pick the company to join like you'd pick who you'd want to hang out with every day.

Thread👇
Companies have personalities, just like people do. Some companies are flashy and dramatic. Others are staid and quiet. Some live in the future, constantly tossing out new inventions. Others are ruthlessly competitive.

(2/13)
Like with people, all strengths have shadow downsides. Apple's quality and cool comes from a secretive, top-down culture.

Zoom's focus on superior tech leaves it lacking when it comes to product features.

(3/13)
Read 13 tweets
15 Apr
Before The Making of a Manager came out, my publishers and I had a chat that left me deeply uncomfortable.

"Who are some business writers / leaders you admire?" they asked.

Easy. I rattled off a dozen names.

"Great, can you ask them to read your book and give a blurb?"

1/10
My initial reaction: 😬
I came up with a myriad of excuses for why I couldn't ask for a blurb.

They don't know me! It would be rude to ask.
They are important people and far too busy to read my book!
I don't have their e-mails.

2/10
My publishers cheerfully added some e-mails to the list, reminded me of how important blurbs were to establish the credibility of my book, and wished me well.

3/10
Read 10 tweets
8 Apr
One of the stories we used to tell in the early days of Facebook was how a small, two-engineer project came to dominate the entire photo sharing landscape in the late 2000s.

Thread 👇 1/10
Let's zoom back to 2005, when pre-mobile Internet photo sharing services were one upping each other on storage, features, and slickness.

Across Photobucket, Shutterfly, Flickr and Picasa, there were high-res uploads, preview navigation, theme tags, search by color, + more

2/10
Facebook Photos, built by a scant team over two months, was extremely bare-bones in comparison. It only supported low-res photos. No comments. No likes. It didn't even have a nice full-screen view.

There were no bells and whistles, save one...

3/10
Read 11 tweets
1 Apr
"You were at one company for nearly 14 years?!?!"

Yes, I'd say. Here's why:

1) I loved the people
2) I was continuously challenged and learning
3) The mission spoke to me
4) I felt deep loyalty

But there was another big reason that was hard for me to admit then...

(1/10)
The hard-to-admit reason was this: my sense of identity was deeply tied to my job.

I felt I *belonged* there.
I had a great career there.
I'd made many wonderful friends there.

And so, it was terrifying to imagine: who would I be if I *didn't* work there?

(2/10)
"My identity = My job" is a common thought pattern for folks (more likely founders or young) who...

1) have invested tons of time/capital/energy into the job
2) are ambitious
3) are recognized for their job
4) have mostly work friends
5) believe deeply in job's mission

(3/10)
Read 10 tweets

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