Soviet factories set goals based on the number of nails produced.
The workers produced thousands of tiny nails.
The factories changed to goals based on the weight of nails produced.
The workers produced a few massive nails.
In both cases, the nails were useless.
The Soviet measure of nail production (quantity or weight) became an explicit target, and thus ceased to be a good measure.
Humans optimized for it, in spite of the clear negative consequences.
So those are from history, but where do we see Goodhart’s Law in action today?
In Education?
Traditional education has lost its way.
Measures such as standardized test scores and graduation rates became targets, so humans optimized around them.
The result?
An assembly line system that fails to promote creativity and critical thinking in our children.
We can do better, but it will require rethinking our measures of success and leveraging technology to scale new models such that no child is left behind.
Innovation is coming.
@SynthesisSchool is building something special in early child education. synthesis.is
In Business?
You’ve seen this movie before...
Wells Fargo opening fake accounts to hit new account quotas.
Amazon managers hiring to fire to hit internal turnover goals.
CEOs managing to short-term stock goals.
Measures become targets and humans begin manipulating them.
In Politics?
Approval ratings are a classic measure of the performance of politicians.
But when approval ratings become the goal, they cease to be a good measure.
Bad, short-term decision making to manipulate approval ratings becomes the norm.
Long-term progress stalls.
Goodhart’s Law becomes a mental model that you can’t unsee.
Once you internalize it, you observe it all around you.
It will force you to think carefully about measures, goal setting, and the potential for unintended consequences from the human desire to game the system.
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A lot of interesting examples and insights shared by the community on this one.
So much to learn, so little time.
This is what makes Twitter an amazing place. Keep it coming!
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Lack of transparency in the application process is a barrier to equal opportunity and access to unique, attractive jobs is uneven at best. The traditional “gatekeepers” are ripe for disruption.
We can do better...
In this vein, in the weeks to come, I am going to be launching a job board, where I will curate and share the most exciting new jobs in finance, media, and technology.
This job board will be free for all candidates, so anyone can browse and apply to these amazing opportunities.
I will be sharing featured roles every week via Twitter and my newsletter.
Companies will gain direct access to a unique, growing pool of talent and have their exciting new roles and brands highlighted to a large audience.
A great commencement speech is filled with wisdom.
On careers, startups, business, or life.
10 powerful lessons from the best commencement speeches of all time:
Connecting the Dots
"You can’t connect the dots looking forward; you can only connect them looking backward. So you have to trust that the dots will somehow connect in your future." - Steve Jobs, Stanford 2005
Life is uncertain.
Have faith that your dots will somehow connect.
Master the Rescue
"The difference between triumph and defeat, you’ll find, isn’t about willingness to take risks. It’s about mastery of rescue." - Atul Gawande, Williams 2012
Failures are a given.
The greatest don't fail less, they just succeed in rescuing more.