Thread by @cbouzy

🤖The other day I let everyone know we were releasing the next generation of our classifier and classification model. I stated some scores would go up significantly and don’t open support requests because your score changed. Of course, people opened support requests anyway...

https://twitter.com/cbouzy/status/1397196934880837643

Please take a moment to read this entire thread so you can better understand why some scores went up.

We use millions of tweets to train our models, and we have over three years’ worth of data that helps us ascertain normal interactions versus interactions outside of the norm...

In simple terms, we understand how millions of people interact with each other on a granular level, and we also know which accounts are likely to be suspended based on our models. However, a classification model is only as good as the data used to train it and how recent it is...

For example, if you train a model with tweets from 12 months ago, it will not be as accurate as a model trained with tweets from today. Topics on social media change rapidly, and what we were tweeting about 12 months ago isn’t what we are tweeting about today...

For Bot Sentinel to remain accurate and relevant, new models are frequently trained with recent data. Moreover, we have removed much of the human aspect when training our models to reduce human bias. So our political leanings or views aren’t part of the models or algorithms...

If your score went up significantly, it’s not some weird bug or an inaccurate assessment of your activity; the system is working as designed. But scores are not permanent, and they change weekly. Your score will go up and down based on your Twitter activity...

So if you care about how you interact with others, then don’t only use Bot Sentinel to identify disruptive and problematic accounts but also use it to monitor your activity. The higher your score, the higher probability your account will be suspended or blocked by others...

We do not tell people how to lower their scores, but obviously, doing the opposite of what you are doing will affect your score dramatically. Also, if you tweet a lot about politics, your score will be higher because discussing politics can often be a contentious endeavor...

One last thing, if your rating is satisfactory, then please don’t think you have to be “normal.” Satisfactory accounts regularly take part in online discourse and often tweet outside of the norm. It just means you are a bit more “passionate” when you interact with others.