Thread by @KenyasOmbudsman

Diploma Certificate Issued Following the Intervention of the Commission

A former student of the University of Eldoret (UoE) can finally apply for jobs following the release of his Diploma certificate following the intervention of the Commission.

According to Alfred Baraza, he registered for a Diploma in Public Management at the UoE, Elgon View College, and graduated in 2017.

He went to collect the certificate in November 2018 but was informed that he had a balance of Kshs 2,200 which he was expected to clear before being issued with the certificate.

On 21st August 2020 he cleared the balance and went to the college to pick the certificate but was informed to come back in three days as the officer who was in charge of the issuance of the certificates was not around.

On 24th October he went back to Elgon View College but the clearing officer declined to clear him citing irregular records by the college accounts department hence he could not be issued with a certificate. This predicament impelled him to lodge a complaint with the Commission

“I am being denied my certificate due to an internal mistake done by the college; from my fee statement, I have paid a total of Kshs 142,700 against the fee requirement of Kshs. 128,000 which is an excess of Kshs 14,000,” read a complaint letter by Baraza to the Commission.

The Commission by way of inquiry took up the matter on 29th March 2021 with the Vice Chancellor, UoE.

The Vice Chancellor confirmed that indeed Mr. Baraza was a student at the university through a collaboration with Elgon View College and that the college cleared his fee

and a communication had been issued for the college to collect his certificate from the university for onward issuance to him.

Mr. Baraza in a telephone call to the Commission confirmed the receipt of the certificate.