Our next speaker is Charlii Parker from @Intopia



The Why, When and How of including people with disability in the design process

#UXA2021 #uxaustralia
Why do we need to consider accessibility when designing and creating?

About as motivating as your parents telling you to eat your vegetables.
When Charlii asks "What drives design" she usually gets these answers.

We don't tend to care about people with disabilities when we're designing.

They want a satisfying experience just like everyone else.
When you include disabled folx in your design process you get better outcomes
So when do you include people in the design process?

Usually right at the end of the process, then they reach out to Intopia, and Intopia tells them everything that needs to be fixed before they can release — and then they start asking "do disabled people even use our product"🙃
Accessibility needs to be thought about from the inception of your product.

The cost of fixing issues increases during the project lifecycle.
When you start considering your personas or segments begin considering your access contexts.

People aren't defined by their disability, it's a context and usually an environmental mis match.
There is no substitute for speaking in person to people with lived experience of disability.
With designs and wireframes, groups with low vision, various cognitive or dexterity levels can be incredibly insightful before you've actually started building anything
Doing user testing with different assistive technologies can be enlightening — screen readers, magnifiers, audio, visual and auslaners.
How!
Build relationship with disability organisations
Include people with disability in your regular test cycle
Understand disability etiquette
Include a simple and accessible feedback mechanism
What to do in a session
Allow more time
Allow users to bring their own devices
Have an assistive technology specialist
Consider testing in their own environment
Consider how users get to your session
Pay your users for their time and travel!
Pay people in CASH

Giftcards aren't always accessible
To wrap up!
Thanks Charlii!

I highly recommend @Intopia :D
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More from @RohanIrvine

27 Aug
Our last speaker for the day is Erin Malone - Principal at Experience Matters Design



Mapping Hate - Deconstructing the Ecosystem

#uxa2021 #uxaustralia
Erin will share a project she worked on with @ADL
A bit about both organisations
Read 36 tweets
27 Aug
The next speakers are Scott Burns & Petra Gulicher from the ABC



Rethinking UGC at the ABC

#uxa2021 @UXAustralia
UCG = User Generated Content
What will be shared today
Read 28 tweets
27 Aug
Our next speaker is @EllenGeraghty



Artificial intelligence and content strategy

#uxa2021 @UXAustralia
Can AI help us communicate better in a digital context at work?
A bit about Elle
Read 19 tweets
26 Aug
Final day of UX Australia!

The last keynote speaker is @Dori_Danthro — Dean of Design at Ontario College of Art and Design University



Decolonizing Design: Six Steps to Transformation
#uxa2021 #uxaustralia
Dori begins by acknowledging the original owners of the land
Dori is at OCAd, the third largest art and design institution in North America, the largest in Canada.

She has 2600 students, 80 fulltime faculty and 250 part time faculty.

To give context about the scale she's working at.
Read 48 tweets
25 Aug
We are in the Q&A for #uxa2021 #uxaustralia
Answer from Steven W (about qualifications) Qualification are sometimes/often used to further marginalise people.
Steve B talkign about access to education can go back to early childhood, so qualifications can often reflect who's had the privilege of getting qualified, and not everyone's qualifications are earned in the same experience.
Read 26 tweets
25 Aug
Next up is Aaron Cheang & Michelle Pickrell from eHealth NSW



Saving lives and making a difference: How User Experience techniques helped NSW Health rapidly respond to COVID-19

#UXA2021 #uxaustralia
Working within healthcare in UX is like a Anablep — it swims at the surface of the water, as it swims it's 4 eyes look above and below the water.

The work within health you usually see above the surface, in UX you get to see what's happening below the surface.
They'll share some case studies showing how they're nudging a massive organisation towards human centred design during a global pandemic.
Read 39 tweets

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