I usually hate automated emails from brands.

But I recently got one from @Grammarly that was almost perfect.

It even made me move them to my Primary inbox.

Because it was actually valuable.

🧵
The first thing I noticed about this email was the subject line.

I mean, that's what got me to click the email in the first place!

It wasn't salesly or trying too hard to get your attention.

Instead, Grammarly starts the whole interaction on a positive & friendly note. Image
Next, they keep the positivity rolling with a writing badge.

I got ""Tolstoy-Like"" for writing 7 weeks in a row.

This gamification might seem silly.

But it's a great way to give your users a pat on the back.

Especially for super-engaged users, like myself & other writers. Image
But I think my favorite part of the whole email is the Analytics section

First, it boosts my ego by saying I'm better than other users.

And also because it shows how much I actually achieved last week.

When you're heads down in a project, that perspective is quickly lost. Image
Grammarly also breaks down:

✅ Your writing tone
✅ Your top grammar mistakes
✅ Your top spelling mistakes

Into simple visuals that you can quickly read.

They include links on how to fix common mistakes.

Again, providing value to the reader. ImageImageImageImage
If you have been paying attention, you might notice the immense value in this email.

Grammarly is giving you a ton of valuable info for free.

They don't even push any of their content until the last section of the email.

And even there, the content is helpful. Image
I think that's why I was so happy to open the email.

Instead of trying to push a new article into my inbox.

They told a compelling story about my writing with their data.

And outlined how I can become a better writer.

It felt helpful, which fits @Grammarly's brand perfectly.
Want some more teardowns? Subscribe to the @FoundationIncCo newsletter!

We will be tearing down how @Grammarly ranks on so many difficult keywords & directly takes on The Dictionary with a few key pages: content.foundationinc.co/insights-1

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More from @RyanMcCready1

14 Sep
Would you create a separate homepage for .0042% of your customers?

Probably not.

What if they drove 33% of your revenue?

🧵
Coursera has over 77+ million users across the globe.

Yet, they drive 1/3rd of their revenue is from only about 3,000 accounts.

Who are these mega spenders?

Businesses!
It hasn't always been like this.

Coursera started by targeting basically everyone who wanted to learn.

Now they use a hybrid model that targets both businesses & individual learners.

They wanted to become a "university for companies" instead of just offering general courses
Read 10 tweets
9 Sep
A few weeks ago someone told me "marketing doesn't really matter as long as you have a great product."

So why does Sony, Nike & Apple even have marketing teams?

🧵
In 2020, Adobe was reported to spend $3.6 Billion on sales & marketing.

Even though they produce & sell "great products."

statista.com/statistics/122…
In 2020, Amazon spent about $22 Billion on marketing expenses.

Even though they produce & sell "great products."

statista.com/statistics/506…
Read 13 tweets
7 Sep
Coursera has over 77+ million users.

Yet, 1/3rd of their revenue comes from about 3,000 accounts.

Who are these mega spenders?

🧵
Businesses!

You might not have even known there was a @coursera For Business.

But it brought in a whopping $136M+ in revenue for last year.

From around 3k different companies.

And that revenue share is going to get even larger next year as the company doubles down. Image
It hasn't always been like this.

Coursera started as a strictly B2C business targeting individual learners.

However, with this model, they weren't going to be able to drive massive yearly growth.

Especially because their main market was students.

And students don't spend 💰. Image
Read 16 tweets
31 Aug
Shipping & Logistics is a VERY complicated industry.

So how did @ShipBob grow to:
✅ 5000 e-commerce customers
✅ $330 million in funding
✅ $1B valuation

While appealing to small businesses owners?

And competing with Amazon?

They became master storytellers.

🧵
Shipping & logistics is complicated.

ShipBob makes it easy.

However, explaining that to a new user is VERY tough.

Especially when talking about their features would make a new user's head spin.

So to get around this, ShipBob has embraced social proof like no other company.
One of the first things you see on their homepage is a review from a customer.

The open white space, compelling design & friendly headshot make it impossible to ignore.

This is the point!

They want you to focus on the social proof & story, before getting lost in the features.
Read 10 tweets
25 Aug
In 2016, @hootsuite wrote a blog post that has led to:

✅ 21M total sessions
✅ 25k historical backlinks
✅ 2k+ referring domains

And it's still going strong.

Traffic has even jumped 3x in the past few months.

How did they do it?

They just answered a few easy questions.

🧵
Let's be honest, if you work in social media, you've probably searched for the best time to post.

And you aren't alone:

🔎28k per month: "best time to post on Instagram"
🔎15k per month: "best time to post on Facebook"
🔎7k per month: "what time to post on Twitter"
Hootsuite has done a stellar job answering those questions about posting time.

Which is why they rank at the top of all of them.

But ANY BRAND can answer a question like that.

So how does Hootsuite dominate ALL those searches?

With one blog post...from 5+ years ago.
Read 13 tweets
17 Aug
With one tool, @Shopify has been able to:

✅ Rank on 18k+ keywords
✅ Capture $6M in yearly traffic
✅ Drive 400k organic sessions/month

AND convert qualified users.

So how did they do it?

It's crazy simple.

In fact, your brand could probably copy it in a few hours.

🧵
This tool is their Business Name Generator!

You enter a keyword & it will show you a list of potential business names.

Like I said, it's super simple.

But it's not about the features, it's how they have positioned it.

And it drives HALF of the traffic of their whole blog!
Trying to build out a ~Business Name Generator~ might sound silly to some.

But the rewards are HUGE!

Just ranking in the top spot for ""business name generator” will drive about 100k sessions a month.

That means that there are a ton of brands trying to capture that traffic.
Read 14 tweets

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