We designed our hiring process to check for culture fitment, attitude, curiosity.
Which meant looking at the resume much later. Instead starting with understand the person.
Every manager needs to have a 1:1 with their team member, at least once a month.
And the question of whether a 1:1 did happen, will be answered by the team member and not the manager.
If they felt it was more of a review and less of a 1:1, there was no 1:1
3. Money Principle
Negotiate on the terms like it’s your own money.
Pay when promised like it’s theirs.
If I ever got any email from a vendor asking for an update on their payment, we had failed!
4. Product Principle
YOU ARE NOT the customer
It is easy to believe that we represent the customer. While that may be true, it cannot be assumed.
We started with the assumption that we know nothing about the customer.
5. Speed Principle
Accuracy >> Speed >> Perfection
It is more important for products to be accurate, then be shipped fast.
It is more important for products to be shipped fast, than be perfect when shipped.
Customers valued things done right.
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@davidgoggins is not just a masterful author, he is an exceptional narrator too.
His hitting life experiences hit me, made me realize my privileges and left me with the biggest lesson - no one can hurt me, if I don't agree to be hurt!
41 observations about life, in the week I turned 41.
A thread...
1. It is easy to respect people from a distance.
True respect is when you get to know them, and still respect them.
2. People assume that a verified Twitter profile is someone smart. Ironically, the blue tick says, "this person is EXACTLY who they claim they are"
3. Your guides, your mentors, your managers are not there to fix your mistakes.
They are there to guide you, so that you are eventually able to see your own mistakes.
4. Not every problem needs to be solved.
Some need to just be heard.
Just be felt.
Just be empathized with.
As a kid, I was terrified of the stage.
My first appearance was a disaster, in Class 7, when I went up on stage, blurted out what I had to recite, only to be told later that my lips were moving but no voice came out from my mouth!