Went to TMobile bc I need to replace my phone. The rep helping me was CRAZY short and snappy at the mouth, and I had to breathe because I recognized she didn't know how rude she was being, and thought I was being rude by asking questions..
For example, she says "Let's go over to computer so I can pull up your account." We go. She asks some questions to a sr rep next to her, then says something to me about needing to check my insurance - needed to replace my phone ages ago bc the case came off, now I dropped it.
The thing is, I needed to upgrade it anyway, so I don't want to fix it (even though it's insured) I just want a new phone. So after the thing about checking my insurance I start telling her my number cause she needs to pull my account up, right?
She cuts me off.
"You just gotta give us a minute."
Cool. Now we all just standing there. Like the jeopardy theme song could have been playing. I wait maybe 2 mins and ask "Can I ask - what are we waiting on?"
Her (annoyed): I can't look up your account until the computer comes on.
(She could have said "Give me a minute for the computer to power on")
Me: I had no idea it wasn't on. Got it.

There were 2 more similar exchanges... finally I was like "yo, I know you can't see my whole face so maybe you're reading me a way, but your tone..."
... and the senior person she'd been talking to took over and we were good from there. And there was the fleeting thought "you should file a complaint" but then I was like what would that do? It's the heights, everybody's understaffed, and she probably don't even see a problem.
.... but then when we were all wrapped up I had to ask for my ID back. Shorty had stuck it in a drawer...
Noooo idea why. There was no actual reason to and she knew exactly where it was when I was like "Y'all still have my license, right?" (I had given it to them and gone to sit down bc the whole insurance vs upgrade thing unfortunately isn't straightforward).
There's only two reasons EYE can think of but both of them are shady so I don't wanna entertain them
But lastly, why are iPhones like.... the most fragile devices in creation?

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More from @stillnaima

19 Sep
There are some I KNOW, but just refuse to pronounce correctly. Like I reverse the syllabic emphasis in "biopic"
I think "by-OP-ic" sounds better than "bio-pic"
I wanna pronounce it like "biography"
Read 6 tweets
18 Sep
(I really think this is a budget vs fee conflation...)
If you pay me a fee to perform a service, that value is subjective. I set it.
If you give me a BUDGET, that's based on how much things cost that I'm agreeing to buy/do/produce/execute for you
So don't pay me a fee and ask where the money went - to ME.
Read 9 tweets
18 Sep
PUFF AND JD ARGUING ON JOEY'S LIVE!!
"let's stop acting like Puff Daddy ain't Puff Daddy. This what he supposed to do. All this not answering shit, that's another nigga" - JD
"Why don't you play MY remix of 'Big Poppa'?" 😂😂😂
Read 10 tweets
17 Sep
We all probably have friends or family who got with the wrong man, everybody was like "Girl, he gonna drag you down." They was like "I'ma stick beside him!!" Then once they started realizing they were in a fcked up situation they doubled and tripled down instead of leaving...
... That's homegirl.
She is gonna burn her career down and leave herself open to legal liability and make herself an international embarrassment because her husband is a felon and a sex offender who thought he could get around it.
Read 4 tweets
17 Sep
I never thought to explore this but Clinton is dead on. Marching band uniforms directly oppose ease of movement or comfort. And they're a bitch to keep cleaned and fresh (bc you are sweating TO DEATH as he said)
Next let's talk about choir robes...
Read 8 tweets
17 Sep
Now I want this match to happen JUST so I can come on here and say "I TOLD Y'ALL," just like I did with Face and Teddy, and just like I did with Keith and Bobby. There are certain spaces of music in which I legit live... this is one of them, dammit.
I named Puff and JD the co-Patron Saints of #MusicSermon back in 2018 because that's how often their respective catalogs came up in my threads and playlists. Again, I'm not saying JD wins, but that shit will be neck and neck and Puff's far from a guaranteed victory.
Read 8 tweets

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