Thread by @Troop4Christ

@klaviyo Is there really no way for me to send an event to you guys and have you fire off an #email or SMS to a list or segment of profiles?

1/

@klaviyo 2/

I have a system that pieces of content are published on from time to time. I want to have a list/segment of users that have agreed to accept SMS updates to those content as they are newly published.

So what I'm doing right now, is sending y'all...

@klaviyo 3/

An identify event, through @segment , that has "traits" containing the data about that newly published content. And then I'm sending a "track" event w/ that "userId"(just the content id w/ a prefix), w/ the even name "Content Published"...

@klaviyo 4/

So then I tried to set up one of your "flows"... and while I can filter the "trigger" of the flow, based on a list of profiles, and based on the "Content Published" track event, I cannot make the "flow" fire off SMSs to anyone other than the "profile"....

@klaviyo 5/5

... associated w/ that track event (which obviously isn't an actual user w/ a phone number). I couldn't find a way to add a campaign to a flow.. so, is this possible w/ the @klaviyo #Analytics #emailmarketing platform? If not, why not? Seems like a pretty basic usercase?