There have been 9 significant service gaps across all lines so far this morning—most of them on the Red Line, where trains are scheduled to be running every ~16 minutes per #WMATA, but our data shows there have been gaps of up to 40 minutes at times. Image
What do we consider a significant service gap?

Back-to-back train departure times from Metro Center (for the RD/OR/SV/BL lines) or Gallery Place (for the GR/YL lines) that are at least 1.5x scheduled headways (24+ minutes for RD; 45+ minutes for all other lines). 🤓 #wmata
With AM rush hour technically, officially over, we've clocked 5 additional significant service gaps since our last tweet, bringing the total number of significant service gaps observed so far today to 14. That's ~15% of all train trips that #WMATA has run so far. 😬 Image
We expect these service gaps to continue popping up throughout the day with varying frequency; since 9:30am, there have been 5 additional ones.

For what it's worth, the Green and Yellow Lines have been spared so far. #wmata Image
With #WMATA now saying that Red Line trains will operate every 15 minutes instead of every 16, we'll be adjusting our significant service gap threshold for the Red Line from 24+ minutes to 22.5+ minutes, using the same '1.5x scheduled headways' formula we described earlier.
With peak fares once again being charged as of 3pm, here's an update on where things stand: we've recorded 10 additional instances of service gaps since our last update.

The ~60-minute waits between Orange, Silver, and Blue Line trains are particularly notable. #wmata Image

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More from @dcmetrohero

21 Oct
Today, we'll be digging into the real-time Metrobus crowding data we receive from #WMATA to determine which bus routes, if any, have seen additional crowding so far this week, as it'd presumably be due to Metrorail's service adjustments that started on Monday.
Last Wednesday, 1,547 scheduled visits were made by Metrobus vehicles that were already "full" by #WMATA's social distancing standards; another 21,205 were crowded, but not full.

Yesterday, these same figures were 7,229 (367% higher) and 75,921 (258% higher), respectively. Image
Here were the top 10 most crowded #WMATA Metrobus routes yesterday by % of scheduled bus stop visits made by crowded or full buses:

1. 70 (80%)
2. D33 (77%)
3. D32 (70%)
4. K9 (62%)
5. 62 (60%)
6. W47 (56%)
7. D31 (55%)
8. 16A (54%)
9. 4B (51%)
10. S2 (46%)
Read 4 tweets
18 Oct
We're actively working on validating exactly how many trips didn't operate at 30-minute headways so far today, as well as how frequently this pattern is occurring and for which lines and directions of travel. #wmata
So far today, across all Metrorail lines, about 10% of trips have arrived at least 15 minutes later than advertised, i.e. at least 45 minutes after the train in front of them, not 30. #wmata
Knock on *all* the wood as we enter PM rush: there have so far been no other recorded instances of this since our last tweet. 🤞 #wmata
Read 4 tweets
4 Oct
"While the majority of Metro buses operated as scheduled last week, some customers experienced longer, pandemic-related wait times due to fewer buses operating than expected."

We observed ~1k fewer scheduled trips last week than the week prior. #wmata

aries.dcmetrohero.com/trends?systemN…
#WMATA does not call out exactly which Metrobus routes are most affected here, but the P12, T18, and F4 are the top 3 bus routes with the most missing trips last week compared to the week of August 30th; all of those routes are serviced by the agency's Landover bus division.
Assuming these findings and patterns hold, that would mean northern, central, and southern portions of Maryland's Prince George's County are the riders currently most affected by this operator shortage. #wmata
Read 4 tweets

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