#WMATA GM Paul Wiedefeld and board chair Paul Smedberg are briefing the media on the latest with service and details about the process of getting the 7000-series trains back on track.

I'll thread updates below:

Read our latest story for background here: dcist.com/story/21/10/21…
Metro GM says 7000-series trains will only come back when safe.

Service plan for next week stays the same as now
15-20 mins for Red
30-40 mins other lines
Wiedefeld has no timetable for returning 7000-series to service.

Working with safety agencies and Kawasaksi to inspect each axle.
- Will increase inspection frequency
- Will increase testing for issues
- Car isolation - returning only cars that are ready to be back in service
- Re-mobilization - getting older stored cars back into service
Wiedefeld says he's sure riders will come back because Metro focusing on safety.
Wiedefeld said they are working as fast as possible to get more train cars, 2000-series and 6000-series (which need a safety inspection checks before they go into service after they had coupler issues)

Says bus service is pretty much maxed out at 97%
Wiedefeld said he hopes Metrorail service will improve after Oct. 31. Adding more cars for redundancy if train needs to come out of service.
Board Chair Paul Smedberg says he has confidence and faith in Metro leadership from Paul Wiedefeld down the chain.

The board is in charge of oversight of leadership.
Wiedefeld said he's unsure why the reports of increasing failures of wheelsets weren't sent up the chain to WMSC and the board. But says it probably should have as the issue crescendoed this year. He says they're looking into it.
Said at beginning numbers were small and they were just going through warranty process with Kawasaki to replace those wheelsets affected.

Wheels were under warranty. Wiedefeld said different cars are under different warranties depending on age etc.
Smedberg on hiring safety advisors: We want to make sure we have the right information, ask the right questions and maybe there are things to do better.

"Our primary goal is safety oversight, so we have to get this right."
Smedberg said the board had "no knowledge of the wheelset issue."

Going to "reserve judgment" on whether we needed to know about it yet.

But if we saw an uptick, we wanted to be informed, he said. In the future, we need to make sure it doesn't happen again.
Average ridership this week has been 157,000 Metrorail riders.
Presser over. Lots of good background information but still no answer to the question we all want to know: When will this issue be fixed and service return to normal?
This story will be updated, but here's the latest:

dcist.com/story/21/10/22…
Here were my two questions for Metro GM Paul Wiedefeld and Board Chair Paul Smedberg. Listen here or read below otter.ai/s/NYZBbOz7Rt6c…

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More from @JWPascale

22 Oct
Metrorail Safety Commission's CEO is up next. Listen at WAMU.org
Mayer explains what WMSC is: an independent oversight agency for Metrorail safety.

wmsc.gov/about-us/who-w…
Mayer on why they chose to stop the use of 7000-series trains.
Metro had been doing inspections and with half of the inspections done, we were learning about dozens of wheel gauge defects and decided at that point to order the trains sidelined.
Read 9 tweets
21 Oct
First time I’ve seen these signs out out this week. Seen at Van Ness. #wmata
And of course I’m a big dumb idiot and looked at train arrival for Twinbrook when I needed to go Shady Grove way. So just wasting 10 minutes on the platform.

Ridehail is $26 to go five miles with 1.5x surge.
Go Glenmont way**** clearly brain dead in many ways this afternoon 😬
Read 6 tweets
20 Oct
New: Metro’s board said they’re hiring outside safety consultants to act as advisors. Image
Note, the board is largely made up of appointed officials with skills in management, comms, planning finance, oversight, disability issues, + more.
There hasn't been a huge safety expert on the board since Bob Lauby left in 2018. Devin Rouse from the FRA knew railroads, also gone
Ctrl+F on the board bio page for "safety"
- led DC DMV agency in significant and innovative changes including... elimination of passenger vehicle safety inspections
- highway safety
- ped/bike safety
wmata.com/about/board/bi…

Zero returns for transit/railroad safety
Read 4 tweets
20 Oct
How much is your time and trauma worth after being stuck on a derailed train for nearly an hour and a half and walking through a tunnel to get to safety?

Apparently $21, the equivalent of six Metrorail trips.

dcist.com/story/21/10/20…
.@justplainmk was on the derailed train and has mixed feelings on the refund. Image
Two hours*** forgot to update that part after fact checking 🤦‍♂️
Read 4 tweets
20 Oct
New internal memo out to employees from WMATA GM Paul Wiedefeld.

“Some of you have expressed to me your frustration with certain reports that inaccurately interpret comments and facts regarding recent and historic events.” Image
“While the stream of reporting on our service is constant, it’s absolutely crucial that we present confirmed data, with certainty in our professional judgments, and with actionable information for our customers and stakeholders.”
“Doing that, while participating in and respecting the investigatory process, takes time and patience. In our business, it’s more important to be right than to be fast.”
Read 4 tweets
18 Oct
Red Line platform way more full today as trains run every 30 minutes. Be sure to check for train arrival times before you leave the house today.
Metro isn’t even holding to 30 min headways on Red Line. Last train rolled through here 47 mins ago, according to @dcmetrohero.

Some grumbling among people on the platform. But I’m surprised more people don’t talk to each other during delays like this.
Read 26 tweets

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