1/ Registration closes 11/9 (tomorrow!) for @hmntycntrd's #CriticalUX event. We'll be hosting panels challenging design's uncritical focus on accessibility and "diversity" as well as its reliance on carceral logics: hmntycntrd.com/critical-ux
3/ For example, artist-activist @jtknoxroxs will talk about how she takes an intersectional lens to her design work as well as grounds it in care, joy, and the community power of Blackness #CriticalUX eyeondesign.aiga.org/how-the-black-…
4/ While @elizejackson will discuss how designers have always erased disabled innovation and have created narratives that co-opt disability activism while not actually addressing the real threats disabled users face #CriticalUX
5/ In #CriticalUX's "Failure of Diversity," @DrHouston_II, @happy_stomach, and Anne Diaz will explore what anti-racist work can look like in the private sector. How can we design strategic organizational theories of change that go beyond "be more diverse"? hmntycntrd.com/critical-ux
6/ @DrHouston_II will unpack the dangers of universalism in user research and how targeting Black and other specific groups of users allow designers to more easily identify bad actors they must design against #CriticalUX
7/ Anne Diaz will dive into the nitty-gritty of the legal and ethical challenges of studying race and racism. Although measuring race is an important part of anti-racist design, it also brings up a host of issues like data privacy and misuse #CriticalUX
8/ @happy_stomach will discuss how can we better organize and manage our teams doing anti-racist work. What infrastructural changes (e.g., skills, charters, rituals) do we need to make to enhance the benefit of diversity? #CriticalUX
9/ In #CriticalUX's "Design as Resistance," @SFath, @ploipailin, and Daly Barnett will show how policing goes beyond officers in uniform. They'll show how designers can begin to dismantle their "inner cops," both in their products and process. hmntycntrd.com/critical-ux
10/ @SFath will describe how designers, like cops, pitch themselves as problem fixers but actually enforce social control either by designing products for police, promoting popular design frameworks to police, or thinking and acting like police #CriticalUX designmuseumfoundation.org/abolish-the-co…
11/ @ploipailin will demonstrate how what user behavior is labeled as illicit/punishable can have huge business consequences. She will also walk us through how she used design to organize gig worker resistance against surveillance. #CriticalUX
12/ And finally Daly Barnett will talk about how designing for "safety" not only discriminates against vulnerable users like sex workers and LGBTQ users but also has unintended consequences for the groups we had originally meant to protect #CriticalUX
13/ All #CriticalUX panels will have ASL interpreters, CART captioning. Ticket holders will get a recording and invite to discuss the event with other audience members later in November. There are also scholarships.
Le sigh. I know these memes are done in light-hearted fun (and qual research deserves industry justice) but one of the insidious consequences is that *some* researchers ignore the amount of “creative” interpretation in quant work and implicitly treat it as more objective.
Reminds me of this earlier discussion as well as what skills and behaviors/performances are categorized by peers as necessary for certain types of research.
If I was teaching a class on research design, I’d use this meme to open the first class with and ask students how they interpret it. The midterm writing assignment would be to evaluate and analyze the meme through the material we’ve covered thus far. What does it reveal/hide?
How do we uncover ethical design dilemmas? Garcia & Cifor (2019) use the collaborative method "duoethnography" to foster reflexivity and critique of social norms. This method requires: relationality, difference, dialogic process, and critical subjectivity. dl.acm.org/doi/10.1145/33…
Garcia & Cifor argue that as a Feminist method duoethnography can highlight how "diverse epistemologies have an impact on design goals and processes....[challenge] established identity models, defamiliarization of domestic tech, and operationalization of intimacy and sexuality"
Garcia & Cifor: Unlike the closely related autoethnography, duoethnography uses two or more researchers to compare and contrast meaning-making and co-construct knowledge claims with others through a dialogic process. This is achieved through the following four characteristics:
(1) This is why I always say our research tools and processes reflect social norms/culture and researchers need to be intentional about *why* they do what they do. Transcripts can be a tool of authority or power AND a tool of care and resistance depending on the research context.
(2) Co-constructing a set of notes can be incredibly valuable when working with participants* who are members of communities that are overresearched and/or have had to reckon with (unanticipated) consequences of researcher interpretations
*using this loaded term for brevity
(3) However, just as co-constructing notes can be empowering, it can also be (re)traumatizing for participants depending on how they process their stories. This should never be a task that is forced upon participants to allow researchers to think of themselves as "sharing power."
ADVICE FOR NEW RESEARCHERS: What's one piece of advice you have for folks diving into research?
1. Fall in love with the research question, not the method. (Also, who said that?) Each research approach has strengths/weaknesses, purpose, & ideal conditions. Wield accordingly.
2. Relatedly, project constraints are a curse and a blessing. Lean into them. For example, choosing methods ethically depends on much more than what you want to study and why. We need to also look at factors like researcher skill, feasibility, sociocultural context, safety, etc.
3. Get in the habit of project post-mortems and regularly-scheduled self-reflection. This process can be cringeworthy and even shame-inducing so be honest but compassionate and generous with yourself. This self-reflection is an opportunity to transform into a better researcher.
Time to livetweet my @UXRCollective talk 🤓 Researchers have always been architects of racism; how we interpret the racial realities of our participants shapes their navigation of the world. How does our minimization of race/racism in #uxresearch produce racist design? #UXRConf
We know that race is socially constructed but what does it mean, as sociologist Dorothy E. Roberts notes, that race is an invention? How have social researchers historically invented notions of race that have served their economic and political goals (and oppression)? #UXRConf
So... although race is socially constructed, its invention and reinvention has always had consequences. And any design that preserves that racial hierarchy is what we can call racist. Our colorblind approach to user research is one practice that perpetuates inequality #UXRConf
K. Crenshaw at @AAPolicyForum: While celebrating historical wins in Georgia we braced for an existential threat to democracy at the Capitol. The refrain "Our country is better than this" weaponizes denial & reconciliation. How do we step back from the abyss? #UnderTheBlacklight
@ProfCAnderson: The "Republican heroes of democracy" is a script that needs to be kicked back. Raffensperger & Kemp still engaged in voter suppression--they just weren't cruel enough. The mob was about the addictive power of white supremacy #UnderTheBlacklight
@davidwblight: "Lost causes" have patterns; they always prepare people for violence. They're rooted in big lies that become big myths that people hold as beliefs in search of history. They need iconography & heroes but this one doesn't have a martyr quite yet #UnderTheBlacklight