Time to livetweet my @UXRCollective talk 🤓 Researchers have always been architects of racism; how we interpret the racial realities of our participants shapes their navigation of the world. How does our minimization of race/racism in #uxresearch produce racist design? #UXRConf Dear Designers...We Need to...
We know that race is socially constructed but what does it mean, as sociologist Dorothy E. Roberts notes, that race is an invention? How have social researchers historically invented notions of race that have served their economic and political goals (and oppression)? #UXRConf Inventor (social researcher...
So... although race is socially constructed, its invention and reinvention has always had consequences. And any design that preserves that racial hierarchy is what we can call racist. Our colorblind approach to user research is one practice that perpetuates inequality #UXRConf Race: The assumption that w...
When Barack Obama was elected as the U.S. president, many Americans believed they had entered a new era of the “post-racial” society. If a Black man could be elected as president, how could racism exist anymore?
Race no longer matters. This is colorblind ideology #UXRConf Colorblind Ideology: The be...
The problem with colorblind ideology as applied to #uxresearch is that it distorts the reality our users live in and it does this in three ways: It erases whiteness, it erases the history and continuation of racial inequality, and it erases prejudice #UXRConf Camera sensor on Asian face...Black hand with omimeter at...Picture of US Surgeon Gener...#AirbnbWhileBlack
One feature of colorblind user research is acknowledging race is racist in itself. A classic example is when researchers say things like “it’s a mistake to recruit by demographics. Only behaviors and motivations matter.” But race-neutral sampling isn't that neutral #UXRConf
Research ecosystem bias equals all-white samples and researchers don’t question this b/c they claim not to see race. But they don’t “see” race because whiteness is already set as the invisible default even though over 30% of the U.S. population doesn’t identify as white #UXRConf
Another feature of colorblind research is that it erases the legacy of racism. Racist policies and institutions have always defined America’s history. But colorblind ideology attributes "negative" group behavior and outcomes to factors other than structural racism #UXRConf Deficiency Model of User Be...
There’s no reset button for racial inequality. Colorblind #uxresearch is problematic precisely b/c it denies contemporary forms of racism and prevents us from thinking more structurally about solutions. To frame problems, we need to first map out how racial inequality #UXRConf Social Inequality Map •cogn...
Finally, colorblind #uxresearch erases prejudice. Companies have begun focusing on the unique experiences of POC users but when we only focus on the victims of prejudice--not the perpetrators--we don’t capture how our designs enable racists to hurt people of color #UXRConf The truth companies need to...

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More from @albanvillamil

14 Jan
K. Crenshaw at @AAPolicyForum: While celebrating historical wins in Georgia we braced for an existential threat to democracy at the Capitol. The refrain "Our country is better than this" weaponizes denial & reconciliation. How do we step back from the abyss? #UnderTheBlacklight January 13 at 8 pm ET: If Hindsight is 2020, Why Are We Stil
@ProfCAnderson: The "Republican heroes of democracy" is a script that needs to be kicked back. Raffensperger & Kemp still engaged in voter suppression--they just weren't cruel enough. The mob was about the addictive power of white supremacy #UnderTheBlacklight 4 hour line of Black votersNews broadcast of billboard that says "Traitor Kemp & T
@davidwblight: "Lost causes" have patterns; they always prepare people for violence. They're rooted in big lies that become big myths that people hold as beliefs in search of history. They need iconography & heroes but this one doesn't have a martyr quite yet #UnderTheBlacklight White man carrying Confederate flag while walking in Capitol
Read 8 tweets
2 Jul 20
@mamaazure's manifesto of critical #design education
1. Start w/ positionality
2. Help students see color, oppression, injustice, & bias
3. Forget diversity and inclusion...embrace plurality, pluriversality, and anti-hegemony

#BreakingSilos hosted by @aiacae Forget diversity and inclusion... embrace plurality, plurive
@mamaazure's manifesto of critical #design education
4. Center the experiences and expertise of People of Color
5. Intentionally shift power to
6-7. See PoC as experts and don't just focus on suffering

#BreakingSilos hosted by @aiacae
@mamaazure's manifesto of critical #design education
8. Introduce more critical analysis of problems
Introduce critical theory and language. For example, A Designer's Critical Alphabet: etsy.com/listing/725094…
9. Hire more BIPOC faculty and staff

#BreakingSilos hosted by @aiacae Cards that have terms like Neo-Colonialism, Privilege, and I
Read 4 tweets
25 Jun 20
It's time to live-tweet my own talk 💪🏼 Let's nerd out over some #userresearch #ethics 🤓

#UXRConfAnywhere The Ethical Researcher's Checklist
I start my #UXRConfAnywhere talk on #userresearch #ethics with the second biggest fuck up I've ever made as a researcher (don't ask what was Number 1):

I exposed a participant's HIV status with a calendar pop-up Google Calendar notification saying Take TDF
When we talk about #design #ethics, we rarely discuss how easily #userresearch can cause harm (if anything, research is the solution and never the problem) #UXRConfAnywhere
Read 8 tweets
31 May 20
Dear #UX Community, tomorrow is Monday. From your tentative tweeting, it seems like many of you have finally discovered that anti-Black racism is alive and well in America. Don't know what to do? Want to move beyond the hashtag activism? A thread

1. Call out your asshole friends @js_tut: Dark Mode does matter
2. Don't know any assholes? Doubt it in this industry but if not call out your "all lives matter" friends. Call out your "apolitical" friends. "Neutrality" is racism. Silence is racism. Start the conversation on and offline.
3. Don't know how to articulate what you're currently feeling? Read, absorb, and share the work of others:
Read 16 tweets
13 May 20
@laurenfklein: In today's world, data is power. Data science needs intersectional feminism, which provides models to examine power, to challenge the matrix of domination that continues to oppress certain groups and not others #DataFeminism at @datasociety

mitpress.mit.edu/books/data-fem…
@kanarinka: For example, María Salguero's #NiUnaMenos project amassed the largest public database for femicides in Mexico after the Mexican government refused to track these deaths. This is a form of feminist counter data.

#DataFeminism at @datasociety Map of femicides across Mexico
7 Principles of #DataFeminism:
1) Examine power
2) Challenge power
3) Rethink binaries and hierarchies
4) Elevate emotion and embodiment
5) Embrace pluralism
6) Consider context
7) Make labor visible

#databites at @datasociety Image
Read 4 tweets
31 Mar 20
Love when you learn a helpful tip before an event even begins. To make Zoom calls more inclusive for #TGNC folks, you can add pronouns to your Display Name
1. Hover over your own video (or name)
2. Select the ellipsis (…)
3. Select “rename” & type pronouns after your name

#TDOV
Good freaking question: "Why do we continue to make people go through harmful user journeys?"

@maxmasure describes the complicated & cruel procedure to change their name. The family certificates & husband permission...shocking

#TDOV #InclusiveDesign #CivicTech #SocialImpact 1. French name 2. DMV 3. TLDEF 4. US lawyer 5. Request (ex) Evidence required in France for request to change name: 1. c
@jessi_mons and @MadelenaMak advocate for #userresearch to focus less on demographics & more on what people do and who they are. Gender isn't always relevant and methods should reflect that

#TDOV #TDOV2020 #TransVisibilityDay #InclusiveDesign #CivicTech #SocialImpact
Read 4 tweets

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