Thread by @NeelBParekh

I've been running a 7-figure local service company while being a "digital nomad" for 5+ years.

Here are my must-have tools to run operations at MaidThis:

(Quick thread)

Most important software we use is Slack. The hub of all communication. Everything flowing through Slack. My remote team checks in here every morning, all communication flows through here.

From Slack, my team then manages a lot of reminders and interactions.

Zapier - a must have for any company. Everything has a Zap and we generally will only use software that can Zapier integration. Leads, closed sales, everything gets pushed to Slack + CRMs via Zapier.

ActiveCampaign CRM - for email management and newsletters. Not in love with AC, but it does the job. I think you just need any easy to use CRM. Mailchimp, ConvertKit are popular ones.

If you don't have this and are running a local biz, stop reading now and go get set up.

DialPad - VoIP system that had a good desktop interface. The technicians/customers call this line. We tried RingCentral and Line2 before...wasn't really happy with either. DP has its cons, but has a great UI so we're sticking with it.

Launch27 - originally founded by @rohangilkes (I think I'm user #3 or something). There's a lot of industry specific software platforms out there, this is just what we use. Rohan now runs ConvertLabs.io

@itsjustamar runs ZenMaid, another cleaning co specific software.

We use GSuite and Google Meet for our meetings. Yes I think Zoom is better but its just easier for us to stay in the Google ecosystem.

There are a bunch of other smaller software pieces we use too: TypeForm, Twilio, Stripe, etc. The above is the "bulk" of what we access daily.