How to Choose the Right Personalization Tool for Your Business in 2022 π
The internet is evolving.
We live in a world where the majority of people use the internet and smart devices to browse, buy, and research products and services.
No matter what you do, there is no escaping the fact that personalization is an integral part of the digital age.
89% of businesses are investing in personalization as a critical strategy for their current and future success.
Personalization has become an important component of every business's strategy because it gives consumers what they want:
π tailored content based on their needs
It's not just about being able to target your audience more efficiently β it goes beyond that!
Personalized content also provides
- a better user experience for your website visitors and
- can help increase conversion rates.
The major benefits of personalization:
- better customer experience
- increase in customer loyalty
- higher average order value
- increase in conversion rates
- decrease in cart abandonments
But with so many different tools out there promising they have the answer, how do you know which one to use?
The answer depends on who you ask, but there's no denying that personalized content is here to stay.
In this post, we will discuss some important points for choosing the right #personalization tool for your website and digital channels.
Marketers are seeking ways to get more personal with their marketing efforts.
A recent report found that 85% of businesses say they provide personalized experiences to consumers, but only a fraction of companies actually achieve this goal.
There's a massive gap between where marketers are and where they want to be when it comes to delivering personalized content, offers, and experiences at scale.
On the surface, it seems like a simple thing for companies to provide highly individualized content and experiences to customers.
But in reality, achieving this is extremely challenging because most businesses lack the data required for personalization.
The key to unlocking competitive advantages is understanding your customer.
If you can identify and segment your customers into groups that share common traits, then it's possible to deliver the right message at the right time for each group.
For example, if you know that university students are typically more concerned about price than young professionals are, then maybe a promotion on sale items would be more effective for university students.
On the other hand, young professionals might respond better to an offer on high-quality products with durability guarantees - something they're typically less focused on because of their higher willingness to pay for quality all around.