In 2021, millions of people globally realize they want to continue working remotely

A few predictions of what will happen in 2022

[ a thread ] 💻🏠🌍
🏢 HQ Death: companies will cut their commercial office space by 50-70%

The will allow every worker to work from home 2-4 days a week, and come into the office 1-2 days a week
🌍 Fully distributed: ~30% of the companies we talk to are getting rid of the office entirely and going remote-first

Companies doing this have seen their workers decentralize rapidly, leaving expensive cities to be closer to family
⭐ Access talent: The first reason they are going remote-first is simple – it lets them hire more talented people

Rather than hiring the best person in a 30-mile radius of the office, they can hire the best person in the world for every role
💰 Cut costs: The second reason they are going remote-first is because it lets them be far more cost-efficient

Rather than spending $20,000 / worker / year on office space they can provide the best remote setup on the planet for $2,000 / worker / year
📈 Remote burnout: The productivity inside the companies we’ve spoken to has gone through the roof

Their biggest concern is that workers burnout because they are working too hard

They are actively exploring ways to combat this
✈️ Remote onsites: 60%+ of companies we talk to are already thinking about ways to use time together physically to improve culture

The most popular we hear is flying the team into remote locations for ~week. Portugal, Spain, Puerto Rico seem to be the most popular
💃 Personal choice: the smartest people I know personally are all planning to work remotely this decade

The most exciting companies I know personally all plan to hire remotely this decade

~90% of the workforces we’ve spoken to never want to be in an office again full-time
🚨 Async by default: is the thing that organizations are struggling with most

The majority of companies have replicated the office remotely and it is causing strains that are beginning to show
🤕 Personal injury: These are exploding. Companies haven’t moved quickly enough to prevent them and back, neck and repetitive strain injuries are becoming a huge problem

Expect this to remedy this quickly by providing better, ergonomic equipment to workers
🌐 Universal problems: doesn’t matter the size of the organization, every company is dealing with the same thing

We spoke to early-stage companies, publicly listed tech companies, through to legacy incumbents with hundreds of thousands of employees

All will be more remote
🏭 Pollution reduction: many companies we’ve spoken to care massively about the environmental impact that eradicating the office – and the commute – will have

108 million tons of Co2 less every year
❤️ Quality of life: even more importantly companies are realizing that they don’t need to expect workers to waste 2 hours a day commuting to sit in an office chair for 8 hour

Almost every company we talk to believes that their workers will be happier as a result of remote work
😨 Remote pressure: a few companies we’ve spoken to have decided to be more remote than they initially intended because their competitors already did it

There is a fear inside companies that if they don’t go remote they will lose their best people to their competitors
👻 Remote fear: most companies aren’t scared about the quality of work that will be produced

They are scared about intangible things they can’t measure ‘quality of communication’ && ‘collaboration in person’ && ‘water cooler chat’

Many have realized these were excuses
🚀 Output over time: the measure of performance in the office is how much time you spend sat in your seat

The measure of performance while working remotely has to become output. Tools that enable this to be tracked more accurately are something we are asked for a lot
✍️ Written over spoken: documentation is the unspoken superpower of remote teams. The most successful team members remotely will be great writers

Companies are searching for ways to do this more effectively. Tools that enable others to write better will explode
👨‍💼 Flattened orgs: middle management is in trouble, an unnecessary bottlenecks which serve no tangible purpose inside async organizations

Companies need coaching and facilitators to maximize organizational effectiveness
🎟️ Company Resorts: Several companies are thinking about creating resort like compounds where work happens in person

Expect these to be built in incredible locations and focussed on providing the best on-site experience possible
👩‍⚖️ Remote Laws: Many companies are beginning to operate under the assumption that the choice to work remotely will become a legal right

This will give workers the option to choose where they work, and many companies are acting before they are forced
🛑 Meeting Death: Wasting 2 hours traveling to a meeting will end. The benefits of in-person are eroded by the benefits of not traveling

Conferences and quarterly networking events will become more important for cultivating in-person relationships
🎳 Internal community: Team cohesion and company culture isn’t impossible remotely – but it’s very different

In the same way companies are finally realizing the power of community externally – internal community may become even more important to a companies success
How the world's best companies will go remote: FirstbaseHQ.com

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More from @chris_herd

27 Nov
There are a lot of people who believe social contact and human connection only happen at the office
Sad because the quality of social contact and human connection outside of the office is much higher
It’s not a good thing when your closest relationships depend on the continued success of your employer to exist
Read 19 tweets
15 Nov
"We need the office because we solve all our problems at the water cooler"

People think this is a good thing?

Breaking down this office myth 🧵
Companies the leave innovation, communication, and problem-solving to chance are broken

Allowing this to happen by accident is akin to buying a lottery ticket and crossing your fingers

Trusting your organization success to this is suicidee
Ask anyone who says this:

"what the biggest problem they've ever seen solved 'at the water cooler'?"

They'll likely tell you that they've never seen it happen personally, but to trust them, people tell them it happens all the time

This means it rarely happens
Read 19 tweets
13 Nov
“People need to go back to the office for the human contact and connection”

But I get way more “human contact” with my kids, family, friends, & doing the things I love most – while doing the best work of my life —being a remote worker?

Breaking down this office myth 🧵
There next line is always “humans are social animals” as if we had offices thousands of years ago

We have never spent so little time with our kids, families, and friends

We need deep relationships with to have meaningful interactions

At an office? Not so much
*Not saying people don’t make friends at work

But think about it: how many people are you still in weekly contact with from your last employer?

What about the one before that?

And before that?
Read 8 tweets
10 Nov
For the last 6 months, people have said that hybrid is the future of work. There is widespread belief that companies and workers agree

The problem?

They don’t

The hybrid explosion is coming ⏰💣
Ask a company what they mean when they say hybrid

They will likely tell you some version of:

“We expect people to come into the office Monday, Tuesday or Thursday, and Friday. They have to be there 9-5”
Ask their teams what they mean when they say hybrid and they will tell you that:

“Hybrid means being able to go into an office if/when I want to, and work the hours that suit my lifestyle”

Massive divide…
Read 14 tweets
29 Oct
What’s next in remote work? 🧵
🎡 Hybrid Conflict: what companies think hybrid work is and what workers think it is are two different things

Workers think it means being able to work remotely whenever they want

Companies think it means telling workers when they must attend

Huge resentment will happen
🚜 Rural Living: People will move to second-tier cities and rural areas and have a lower cost of living & higher quality of life

These regions must innovate quickly to attract that wealth. Better schools, faster internet connections are a must
Read 23 tweets
19 Oct
What I've heard from 10 x 5,000 person Orgs in the last two weeks: We're pushing back return to office until April 2022 at the earliest

What does this mean for companies and workers globally?

[ a thread ] 💻🏠🌍
🦄 Trillion-$ Death: Refusal to embrace remote work will bring down one of the most valuable companies in the world

They will lose a huge number of their most talented people to a remote-first competitor who crushes them
❤️ New Wants: Habits and behaviors of workers everywhere have changed

People moved away from the commuting distance of their office

Few have any desire to move back
Read 17 tweets

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