"To others, being wrong is a source of shame; to me, recognizing my mistakes is a source of pride. Once we realize that imperfect understanding is the human condition, there is no shame in being wrong, only in failing to correct our mistakes.”
- George Soros
On defaults ⬇️
1/ It's important to think about our "defaults"
Do we approach every decision with the default setting that we're always right?
Or that we could be wrong?
2/ A lot of investors put their identity in the fact that they are great decision-makers.
After all, that's what this game is all about!
But what happens when you're completely sure you're right and the evidence begins to go against you?
Within these, you have different sizes of customers though. In SaaS, oftentimes enterprise customers are growing faster and have lower churn because of the high dollar amounts.
2/ Retail/Restaurant
1. # of stores 2. average unit volume
It's important to understand the number of total stores management thinks is possible. Pair this with the efficiency of the store and you can get an end-game revenue estimate.
1. BNPL value prop 2. Very excited about the new debit card 3. New savings product 4. Decrease of Peloton concentration 5. Not as many multi-year 0% APR deals 6. No Amazon GMV embedded in guidance
1/ "Our core insight was that the generations coming of age after the financial crisis of 2008 were no longer willing to tolerate getting into permanent debt by putting it all in the card, or getting burned by late fees and deferred interest"
2a/ Affirm Debit Card
"The next frontier of unbundled payment is daily spent, groceries restaurants, incidental purchases. This is why we're so excited to be rolling out the very first card of its kind, the Affirm Debit+ card."
1. Value prop is making cross-border e-comm easy 2. Shopify is ramping 3. Expect acquisitions 4. Merchant growth is good 5. Gross margins continue to scale 6. Retention is 98%
Quotes below...⬇️
1/
"We use a proprietary built localized pricing engine to present prices in more than 100 currencies & support different pricing structures based on the shoppers’ location, local market conventions & the merchants pricing strategy"
2a/ On Shopify
"Now referring specifically to Shopify, we are seeing already an increase in the -- in our pipelines and the sign ups of especially on the SMB front, kind of the smaller size merchant...
Just a few interesting sections from Twilio's Q2 2021 earnings call:
1. On IoT
"As you imagine, you've got an IoT humidifier, or truck, or garbage dumpster, or trombone, you don't want to have to remanufacture that thing every time you get better connectivity technology...
...You want to be able to continually silently upgrade it in the background. That's what Super SIM enables companies to do because their connectivity is not something that is set into the device, and it's something that they can continually evolve in the cloud."
2. Reddit as a reference customer
"So Reddit wanted to add a voice talk feature into their communities. And so they used Twilio Live to do that. And so those are -- that was one of the reference customers at the time of launch."
I've recently taken a small position in Doximity (DOCS), violating my rule of waiting until at least the first earnings report for a recent IPO.
Here's how I'm thinking about it and the risks involved. Would love some pushback!
[THREAD] ⬇️
1/ Doximity (a combo of doctor and proximity) started as a LinkedIn for doctors but has really evolved into more of a productivity suite for medical professionals.
Connecting with other physicians is important but the company also offers HIPAA compliant e-fax, voice dialer, etc
2/ Basically, Doximity does a lot of little things that help doctors save time and improve their lives.
The 1.8 million doctors using Doximity are the cornered resource. And the company monetizes that attention through advertising.