facebook's fraud lawsuit for inflating its claimed reach for advertisers just posted 95 files (3,646 pages!) - including a lot of the evidence dcn pushed to unseal. includes internal email threads behind prior claims. looks damning. will link to prior threads in a bit. /1
In the thousands of pages, we learn Publicis in France was especially concerned suggesting clients significantly reduce spend leading to their largest client, P&G, supposedly ceasing all spend. They estimated differences of 40-50% in claimed reach vs census in certain targets. /2
We also see Alex Schultz (now CMO) breaking down the source of inflated reach which follow-up docs show he accurately assessed as mostly due to #2 - lying about age and #3 - fake and duplicate accounts. Both listed as "millions" of the inflation... /3
a reminder, this issue surfaced from a press report, caused a flurry of emails by COO, CFO, CMO, etc (now unsealed) where decision was made not to inform investors. That's why a top Senator wrote letter last week and it's part of a SEC complaint, too. Will link in a minute. /4
Back to the docs, we learned there was special sensitivity around "SUMA" (single user multiple accounts) which Schultz indicates wasn't part of the press cycles and that was considered important. Later internal analysis suggested SUMA was 40% of the inflated #s. /5
We also learn "Ineligible Accounts" was considered a massive contributor to inflated reach. How much is still redacted so we're left with an engineer's note of 15-50%. Reminder, Facebook dismisses all of this as "potential reach" that doesn't matter as they don't bill on it. /6
But on that note, smoking gun, we have an internal document that very clearly states why Facebook's reach estimation matters. Even in the case of direct response advertisers buying on clicks, they say it matters. For brand advertisers, it's arguably the most important metrics. /7
there are hundreds of pages of internal debates by emails and slides and chat threads whether Facebook should stop claiming potential reach of "people" and move back to calling them "accounts" in order to avoid what has been said to be fraud (hence this lawsuit). /8
there is also considerable expert analysis of Facebook's inflated reach. One document is nearly 1,000 pages and this chart caught my attention. I imagine it will catch yours, too. Quarter 18 is when Cambridge Analytica broke wide open and Zuckerberg was first called to DC. /9
As someone who has recently experienced Facebook deceptively working to keep me from deleting my account and instead keeping it "inactive," the numbers of inactives being counted towards an inflated reach number is all sorts of suspect. Here is the table for the data. /10
the expert's 923 pages take a variety of data sources to model facebook's inflated reach by country and demographic building to the larger numbers. it's remarkable the SEC and/or independent auditors don't do this to all their data considering prior incidents with FB. /11
We also see again how Carolyn Everson played role to have a council of advertisers "ready on our behalf' with press. Everson is same super senior executive who recently left after other unsealed emails showed her waving a flag of concern over this issue. /12
on a side note, I would also love to see redactions like this considering Facebook claims it doesn't have underage users on FB and Instagram (because "they're not allowed") when this clearly shows they stick to what the user tells them "for a ton of reason"..ahem, legal. /13
press should dig into these new files - happy to help act as a guide. it's critical facebook have external accountability probing the integrity of its #s. here is a thread of prior information summarizing them. /14
and again, here is a direct link to prior unsealed emails including a senior executive matching point that there is no question inflated reach estimations impacted budgets including for small and medium-sized marketers. /15
Here is @SenWarren's letter to the SEC on this concern from just two weeks ago. I frankly don't why there haven't been hearings launched over it. I've long called for a longitudinal audit of Facebook's user accounts. warren.senate.gov/imo/media/doc/… /16
and because one Facebook lawsuit as the world turns to xmas eve isn't enough, the AG of Washington DC has his lawsuit for FB's cover-up of Cambridge Analytica and just filed reply to FB fighting Mark Zuckerberg being personally named in the suit. /1
"he 'personally participated' in the company's tortious conduct" hints at the newly discovered evidence that caused the AG's office to personally add Mark Zuckerberg to the lawsuit. Facebook paid the FTC $5 billion supposedly to avoid Zuckerberg being added to its lawsuit. /2
this is first time I've seen these exact words in a court doc, "his [Mark Zuckerberg] role in covering up Cambridge Analytica when Facebook first discovered it in 2015." This all gets to timeline where Zuckerberg's testimony and Facebook's failure to answer Parliament. /3
Thankfully northern Virginia hasn’t been a very interesting case study on Covid but I worry it’s about to be one. Heavily vaccinated with cases going vertical hockey sticking the last few weeks. /1
It’s so very odd to see Alexandria and Arlington near the top of the cases per capita charts for Virginia after eighteen months of this. So-early on quarantining, masks, vax and double-vaxed albeit majority not yet boosted (important). /2
I hear the White House leaning heavily into the lower hospitalization per infection rate but not sure public grasps reports indicating omicron penetrating double-vaxed and reinfects easier so the denominator is larger with people protected from serious outcomes. /3
!!! As I mentioned last week, ND Cal court ordered unsealing of motion to compel Sheryl Sandberg and Mark Zuckerberg for discovery in their cover-up of Cambridge Analytica which broke wide open March 2018. Yellow was just unsealed - compare to Zuckerberg's testimony to @AOC. /1
This matters as it's long been expected much of Zuckerberg's messages on the matter happened directly with Sandberg or offline. It's an entirely rational practice to keep the CEO off the messy emails. Hence the need for discovery and depositions of Zuckerberg and Sandberg. /2
Meanwhile, Facebook:
- paid $5B to FTC to avoid depositions of leadership;
- negotiated questions off-limits the one time Sandberg testified;
- denied and deflected Parliaments attempts to get answers;
- so far, has avoided discovery and depositions of leadership by AG of DC. /3
woah. new on DC docket. looks like the attorney general of DC filed 270 pages late Friday night documenting Facebook's multi-year resistance to discovery in its cover-up of Cambridge Analytica and related platform issues for 3yrs. stay with me until the end. /1
The most sensitive part is Facebook protecting these 4 executives from discovery/depositions. It's claimed to also be reason Zuckerberg was willing to pay $5B to the FTC.
It's an insult to every user a breach this problematic could happen without evidence from these 4 execs. /2
I mean this claim involved one of more infamous political operatives in DC at Facebook involved in a cover-up that protected the use of data in the most controversial election operation in history and allowed senior execs to continue to trade on the stock in the process. /3
For those covering society, tech and policy, Ressa’s Nobel Peace Prize speech is a an equally powerful witness to the importance of a free and plural press while a strong rebuke of Facebook, Inc and Mark Zuckerberg putting him in the same sentence with another authoritarian. /1
She describes Facebook in its bias against facts and journalism by their own design providing velocity and reach to lies and undermining trust. Dividing us and undermining global democracy. /2
Here, Ressa correctly dissects the core problem where market power is driven by unbridled data collection citing surveillance capitalism as the source of their strength. /3
Feels like I may have a few threads related to these issues. lol. Ok, disclosure here: DCN surfaced the census comparison issue and filed to successfully unseal much of the evidence from what was ultimately fraud allegations. Still more sunlight to come. Will link below.
Here is a thread to deep dive on the census vs potential reach issue and what appears to be emails deciding it was a big deal but at the same time not to disclose it.