Four months in to doing Xolair home injections. Told by my specialty pharmacy I don't have the paperwork on file to do injections at home from my dr. And they can't access the funds in my Xolair acct even tho it's active. Can anyone do their job? 1/3
Anyone? My Drs office? Xolair copay system? Blue Cross Blue Shield? Optum Pharmacy? Why am I constantly being threatened with losing care, and blamed when people fail to perform their tasks in these medico-insurance spaces? I'm so tired of begging for access to meds. 2/3
It's like for a few months things seem okay and I fall into this lull that maybe my care won't be disrupted. That maybe I won't spend hrs doing work to sort it all out. That maybe precedence means stability. But then days like this I watch that stability fall to pieces. 3/3
Lol Optum Specialty pharmacy told me it's my job to wait on hold w xolair bc they have a long wait time. I need to explain to Xolair that the pharmacy can't process my claim bc my acct is active but they're missing back end info. Am I suddenly an insurance claims agent?
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