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Vivianne Castillo Profile picture
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Feb 28 • 5 tweets • 3 min read
1/Early today I tweeted about the lack of Don Norman's understanding of white supremacy & colonization, as reflected in an excerpt from his book. He slid into my DMs wanting to connect to learn more &...well...his patronizing arrogance supports my belief and then some. Receipts👇🏾 Don: Vivianne. I'd be delighted to learn from you in order tVivianne: Hi Don. Happy to connect and support you in your lDon: That's very funny. I wrote because you seemed to be infYou responded to my tweet about how the lack of your underst
2/Don thinks that the expectation of a Black woman getting paid to help him learn in a “deeper, substantive way” via the emotional labor & expertise required to help him understand white supremacy and colonization in light of the book he’s writing … is funny or insulting🤔 Don: That's very funny. I wrote because you seemed to be inf
3/Where to begin with what’s wrong? The arrogance? The unchecked privilege? The fragility? The attempt to shame me?

Didn’t even respond to his last message because I don’t waste my time on people who are arrogant and patronizing🤷🏾‍♀️Period. I get numerous requests every week from people who wish to t
4/Because here's what I'm NOT going to allow to happen in 2022 and beyond: I'm not dealing with the b.s. of your design heroes anymore & the things they feel comfortable DMing me because they believe I'll "keep it between us."

FAAFO.
5/Lastly, to the minoritized & marginalized designers who’ve been ACTUALLY doing the work of being humanity-centered in design: raise your rates immediately. Don’s day rate is $10K & he makes $30K-$40K for a 1hr talk + 1st class air travel & hotels.

With love and melanin✌🏾,
Me

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More from @vcastillo630

Vivianne Castillo Profile picture
Sep 10, 2021
(1/13) Has anyone else felt a little off since the beginning of September? Or more anxious, more tired, or more on edge? There's probably a reason for this👇🏾
(2/13) Earlier this week I was having a conversation with @ErinLThomasPhD & we were talking about how we both feel slightly off since we've entered the month of September. "I think it's because my body is remembering the trauma of September 2020," she said.

She's 100% right.
(3/13) There's a lot of research that supports how our bodies quite literally remember #trauma and will store the memories of the physiological experiences in our bodies.

You want to know what was happening in September 2020 in the States?😓
Read 13 tweets
Vivianne Castillo Profile picture
Jul 20, 2021
(1/7) The future of work is trauma-informed...remember this when you're wondering why corporations will continue to have a full-on talent crisis throughout the near future.

The peddling of the burnout/resilience talk track? It's not working.

A thread🧵👇🏾
(2/7) Offering your employees a week off/marketing about it despite research that shows that 1 week off doesn't address or heal burnout? It's not working.
(3/7) Relying on the thought work of your Gen X/Baby Boomer leaders on the future of work instead of adopting a multi-generational approach given the presence of 4 generations in the workforce, w/Gen Z & Millennials more likely to quit to choose their wellbeing? It's not working.
Read 7 tweets
Vivianne Castillo Profile picture
Jun 3, 2021
I have time today, so I'll start here: I can tell this piece was written by a White man. While it may be true that what @jjg sees today horrifies him, the reality is that it's ALWAYS been horrifying to UXers from marginalized communities. A brief thread: fastcompany.com/90642462/i-hel…
He shares how the question he hears from leaders is "Where did we go wrong?". Let's be clear on who these leaders are because I doubt that most UXers who aren't White, abled-bodied, cisgender etc are asking this question over and over again...as a Black woman, Im not asking this.
Linda Linda, do you here leaders like @NancyDouyon @acarrolldesign @KristyT @katholmes @intrepidleeloo @albanvillamil @EricaJoy @SekaiFarai @iThink_iDesign and others from marginalized communities/backgrounds constantly asking the question, "Where did we go wrong?" .... nah lol
Read 9 tweets
Vivianne Castillo Profile picture
Apr 1, 2021
(1/8) Im healing & building a community at the same time. How am I focusing on scaling @hmntycntrd this year? Im not. Im focusing on how to provide better value, experiences, & content to folks, internal infrastructure/processes & making sure my team is able to thrive & breathe.
(2/8) I want to build something that lasts & I’m okay doing it on a different timeline than what scarcity culture demands of us. I remind my team often that we’re people and purpose driven first.
(3/8) So while we could add an extra live cohort or two this year & make more, that’s not the goal or point of @hmntycntrd. We’re about community care: across our team, the HmntyCntrd community & beyond.
Read 8 tweets
Vivianne Castillo Profile picture
Mar 17, 2021
I might lose some followers for this🧵but idgaf: Contrary to what your workplace is probably subconsciously teaching you & what your high school history classes failed to teach you, your belief that you are a good enough or nice enough person isnt going to #StopAsianHate 🤷🏾‍♀️
Your silence won’t #StopAsianHate either, more specifically, the silence between you & your Trump-supporting relatives wont #StopAsianHate. If you dont see the connection to 2020 Trump rhetoric to the hate crimes in Georgia, then this thread isnt for you. This 🧵 is for allies.
If you havent talked to/have zero plans to talk to any of your Trump-supporting relatives about #StopAsianHate..you might be part of the problem🤷🏾‍♀️and if that offends you, maybe youre not as anti-White supremacy as you think👀Time to put your self-appointed allyship badges to work
Read 4 tweets
Vivianne Castillo Profile picture
Jul 23, 2020
(1/4) Guess what? @SekaiFarai @albanvillamil and I are launching HmntyCntrd, an online course & community on 9/27 designed to help UXers do the personal work required to do our best professional work🔥👊🏾Registration opens 7/31, sign up to stay in the loop! bit.ly/stayintheloop_…
(2/4) HmntyCntrd is hosted on a private, ad-free platform where UXers who desire to rise above the cliches and jargon of our industry can come together & grow in a supportive community. Read: this is not #designtwitter (yeah, we're excited about that too🥳)
👇🏾The 6 week course:
(3/4)
1-Community Core Principles
2-Barriers & Resistances to Cultural Humility & Competencies
3-The (Mis)Application of Empathy
4-The Impact of Identity, Privilege & Power in Design
5-The New Challenges of Ethical Research & Design
6-The Unspoken Hardships of the UX Professional
Read 4 tweets

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