My first humanitarian convoy into Ukraine driving a shopping trolley with a Vat of soup!
.@RachelWatson27 and I serving soup to Ukrainian refugees in #Ukraine. As soon as the sun goes, it gets very very cold. Little tots out in freezing conditions. Some have walked from Lviv.
Its a huge queue of people but the #ngos are working so well together. We also took in another soup cooked by another charity and an enormous nox of pasta made byba sikh charity.
Most notable was the difference in atmosphere. People on Ukrainian side more anxious. But as they crossed the border to be met by freshly baked pizza was a treat. Well done Siobhan's Trust for that initiative.
And look who popped by!@RobbieRinder
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Now at the Poland Ukraine crossing point. A slow trickle of people crossing as only 2 Ukrainian officials able to process. Reception is really good though. A real calmness and dignity again.
Just bumped into Dundee charity Shiobhans Trust. Doing a spectacular job feeding refugees on first arrival.
These guys are running a 24hr operation making porridge, pizza and even giving out dog food. Like @EdinDirectAid All volunteers, paying their way, in their own time.
Just leaving refugee reception centre in Przemysl.
The reality of refugees hitting me once again. No tears but a quiet,dignified atmosphere. Women and Kids. Their lives packed in carrier bags.
An astonishing response from across Europe. Small groups from Sweden to Portugal. But the Polish response is incredible. Efficient and compassionate.
The centre is a disused Supermarket, units turned into dormitories with make shift bedding and blankets. Well looked after and well fed.
Just caught up with @ScotPolAuth TV and this caught my ear.
Grant Macrae eloquently describes what benefit tracking should be. Unfortunately, that's not what is being reported to the Authority.
It's not actual benefits that are being reported its actual perceived benefits.
If for example I design a new call handling system and perceive at the business case stage that it will save the time of 10 officers because it's more efficient, that sounds good.
But if that business case failed to capture disbenefits, for example transferring demand on to a crime system that costs the equivalent of 6 extra officers time, then because the disbenefit wasnt captured in the business case, it isnt counted.